Junior Sales Executive

MALABAR GOLD & DIAMONDS PTE LTD; Singapore; On-site; SGD 26,000 - 42,000; Full time

Job summary

MALABAR GOLD & DIAMONDS PTE LTD is seeking a Junior Sales Executive to deliver outstanding customer service and support jewellery sales in our Singapore store. You will help achieve sales targets, maintain displays, and assist with daily store operations to ensure a premium customer experience.

The role requires a customer-focused, energetic, and target-oriented individual who is passionate about jewellery and retail sales, with strong product knowledge and effective communication skills to

Qualifications

• Customer-focused and energetic retail professional with a passion for jewellery.
• Proven ability to meet or exceed sales targets and contribute to store targets.
• Strong product knowledge and ability to present products effectively to customers.

Responsibilities

• Greet customers and understand jewellery requirements.
• Introduce suitable gold, diamond and other jewellery products.
• Explain features, pricing, schemes and options; assist in purchases.

Skills

Customer service

Sales

Product knowledge

Communication

Upselling

Job description

The Junior Sales Executive will be responsible for providing excellent customer service, supporting jewellery sales, achieving assigned sales targets, maintaining product displays and assisting with daily store operations. The role requires a customer-focused, energetic and target-oriented individual with a passion for jewellery and retail sales.

Key Responsibilities
1. Customer Service & Sales

Greet and welcome customers professionally and understand their jewellery requirements.
Introduce customers to suitable gold, diamond and other jewellery products.
Explain product features, pricing, making charges, stone charges, offers and applicable schemes.
Assist customers in making purchasing decisions through effective product presentation and suggestive selling.
Prepare estimates and assist in completing sales transactions accurately.
Achieve individual and section-wise sales targets.
Build strong relationships with customers and encourage repeat business and referrals.
Handle customer enquiries and complaints professionally and upscale activities to the Store/Sales Manager when required.
2. Product & Jewellery Knowledge

Develop good knowledge of gold, diamond and other jewellery products.
Understand product specifications, designs, weight, pricing and relevant company policies.
Keep updated on promotions, schemes and new product launches.
3. Stock Management & Store Operations

Maintain accurate opening and closing stock records for the assigned section.
Check stock availability and inform the Sales Manager about products requiring replenishment.