Jobs‑Skills Intelligence Product Lead

Public Service Division; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Public Service Division is seeking a Jobs-Skills Analyst (Intelligence Products) to develop and manage Jobs-Skills Intelligence products that enable more pre-emptive and data-informed workforce, training and skills-related decision‑making.

The role will support the development, adoption and continuous improvement of SWDA’s Jobs-Skills Intelligence products, insights and resources by identifying stakeholder needs, translating jobs-skills intelligence into actionable products, and coordinating

Qualifications

• Strong analytical and critical thinking skills, with ability to interpret workforce, labour market and jobs-skills developments.
• Ability to synthesise complex information into actionable insights and fit-for-purpose products.
• Strong stakeholder engagement, communication, project management and cross-functional collaboration skills.
• Good product and user orientation, with ability to translate stakeholder needs into relevant solutions and improvements.
• Comfortable with data, analytics and AI tools to support intelligence development and decision-making.

Responsibilities

• Monitor labour market developments, business transformation, technology adoption and workforce trends to identify emerging implications for jobs and skills.
• Analyse and synthesise information from multiple sources to identify meaningful trends, issues and opportunities.
• Translate complex workforce and jobs-skills intelligence into clear, actionable insights relevant to stakeholder and organisational needs.
• Maintain a forward-looking perspective on workforce transformation, future jobs and skills developments.
• Develop and manage Jobs-Skills Intelligence products, resources and use cases aligned to organisational priorities and stakeholder needs.
• Define product objectives, intended users, use cases, expected outcomes and measures of effectiveness.
• Translate intelligence into fit-for-purpose products such as insights, datasets, dashboards, frameworks, tools, articles and decision-support resources.
• Maintain and enhance assigned products through regular refreshes, updates and prioritised improvements.
• Apply AI and other appropriate tools to strengthen intelligence development, synthesis and product enhancement.
• Engage enterprises, training providers, policymakers, intermediaries and ecosystem partners to understand workforce and skills challenges and intelligence needs.
• Gather and synthesise stakeholder requirements, user feedback and other signals to inform product development and prioritisation.
• Develop and codify new JSI use cases by translating stakeholder challenges into actionable intelligence products and measurable outcomes.
• Validate products and use cases with stakeholders to strengthen their relevance, usability and applicability.
• Track product adoption, utilisation, stakeholder feedback, performance and outcome indicators to assess effectiveness.
• Identify opportunities to improve products, resources and user experiences based on evidence and stakeholder feedback.
• Establish feedback loops to ensure user needs and usage insights inform product priorities and enhancements.
• Support co‑creation and capability‑building efforts that encourage effective application of JSI in workforce and skills‑related decision‑making.
• Work closely with Product, Customer Success, Content Strategy, Partnerships and Analytics teams to coordinate the development, delivery, adoption and improvement of intelligence products.
• Manage assigned projects and workstreams across multiple stakeholders, dependencies and priorities.
• Facilitate alignment between intelligence generation, product development and stakeholder application.
• Contribute effectively in independent, agile and multidisciplinary teams, adapting quickly as priorities and user needs evolve.

Skills

Analytical thinking

Synthesis of information

Stakeholder engagement

Product mindset

Data/AI tooling

Job description

Public Service Division is seeking a Jobs-Skills Analyst (Intelligence Products) to develop and manage Jobs-Skills Intelligence products that enable more pre-emptive and data-informed workforce, training and skills-related decision‑making.

The role will support the development, adoption and continuous improvement of SWDA’s Jobs-Skills Intelligence products, insights and resources by identifying stakeholder needs, translating jobs-skills intelligence into actionable products, and coordinating