IT Systems Analyst (12 months agency contract)

PERSOL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a Business Support Analyst to drive a strategic project of medium complexity. You will work closely with the IT project team and internal stakeholders to ensure timely system delivery and effective requirements management.

You will document business direction, structure, processes and requirements, interact with users, collect and analyze data, and contribute to definition, testing, training, implementation and support of processes and systems.

Qualifications

• Experience as a business support analyst on medium-scale projects.
• Proficient in documenting business direction, structure, processes and requirements.
• Experience coordinating with IT teams and internal stakeholders.

Responsibilities

• Serve as business support analyst for a strategic project of medium complexity.
• Collaborate with IT project team and internal stakeholders to ensure timely system delivery.
• Document business direction, structure, processes and requirements.
• Interact with users to determine involvement, requirements, and interfaces.
• Assist in collecting, consolidating and analyzing information and data.
• Participate in definition, testing, training, implementation, and support of processes and systems.
• Identify potential business risks and communicate them to the business.
• Validate and report production errors to IT and ensure timely resolution.
• Write, modify and implement efficient codes.
• Compile monthly report and minutes of meeting.

Skills

Requirements gathering

Business analysis

Stakeholder collaboration

Testing

Documentation

Process improvement

Job description

Responsibilities

• Perform the business support analyst role for a strategic project of medium complexity and scale.
• Work closely with IT project team and internal stakeholders to ensure timely & successful system delivery.
• Document business direction, structure, business processes and requirements.
• Interact internally to determine involvement, requirements, analysis and interfaces with the users.
• Assist in the collection and consolidation and analyze required information and data.
• Participate in the definition, testing, training, implementation, and support of processes and systems.
• Identify areas of potential business risk and communicate these to the business.
• Validate and report production errors to IT for resolution. Work with IT to ensure timely and successful resolution of production errors.
• Writing, modifying and implementing efficient codes.
• Compilation of monthly report and minutes of meeting.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

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