IT Support Engineer

5G-Starlink Pte.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Career advancement

Training opportunities

Job summary

5G-Starlink Pte. is seeking an IT Support Engineer to build and provide support for servers, workstations and storage equipment.

The role focuses on the server environment and requires initiative and technical know-how to assist enterprise customers. Qualifications include a Diploma in IT/Engineering, strong communication skills, adaptability to a fast-changing IT landscape, and physical ability to move heavy equipment.

Qualifications

• Diploma in IT/Engineering or IT-related field that enables practical technical work.
• Good communication via email and phone to support customers.
• Able to adapt to a fast-changing IT environment of servers and storage.

Responsibilities

• Build and provide support for servers, workstations and storage equipment.
• Support enterprise customers for servers, workstations and storage systems.
• Work in server environments; familiarity with HPC/AI hardware is advantageous.

Skills

Communication

Teamwork

Multi-tasking

Linux

CUDA programming

Hardware assembly

Physical fitness

Education

Diploma in IT/Engineering

Job description

• Great Opportunities for Learning & Career Advancement
• Opportunities for Attending Training & Conferences

Job Description

The primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment. This position works extensively in the server environment. The position requires self-initiative as well as technical expertise.

The IT Support Engineer is required to support our enterprise customers for servers, workstations and storage systems. We supply to research organisations, universities, data centres, government agencies, MNCs and SMEs. We supply servers/workstations equipment for High Performance Computing, Storage, Compute and Deep Learning/AI.

Qualification:

• Diploma in IT/Engineering or IT Related (IT Enthusiast with no experience may apply)
• Good communications skills via Email and Phone to provide customer support
• Be able to adapt to a fast-changing IT environment of servers and storage
• Must be fit as the servers are heavy and technician need to move them around
• Must be a Singaporean for Customer Security Clearance purposes
• A valid Singapore Class 3 driving license (Optional)

Personal Attributes

• Strong team player
• Able to handle multi-tasking

Skill Set and Experience in Computers/Servers

At least 1-year experience in a similar position is preferred (No prior experience are welcome to apply)

Experience in Linux environment and CUDA programming is a plus

Experience in assembling Workstations and Servers is a plus