IT Specialist

moomoo; Singapore; On-site; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Career growth

Competitive compensation

Insurance coverage for employees and?

Team events

Business casual

Job summary

Moomoo Singapore is seeking an IT Specialist to act as an IT liaison between China HQ and the local subsidiary, supporting local IT infrastructure, operations, security and asset management as an individual contributor. Minimum 3 years of IT infrastructure and operations experience.

You will help execute local IT strategy, support regulatory and information-security compliance, and drive global corporate IT standards adoption locally.

Qualifications

• Autonomy to prioritise workload and own outcomes.
• Good project coordination and ability to escalate blockers.
• Solid knowledge of PC hardware, Windows OS and macOS.
• Understanding of TCP/IP, DHCP, DNS and ability to solve network issues.
• Experience with Windows Server, AD, email systems and NAS administration.
• Certs: MCSE or Microsoft 365 Certified or Azure Administrator preferred.
• Experience liaising with regulators or in securities industry (advantage).

Responsibilities

• Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, drive initiatives and ensure remediation closure; provide regular updates to HQ, including incident escalation details and resolution status.
• Deliver IT infrastructure projects for offices and client-facing sites under guidance, including site survey, cabling planning, hardware deployment and system commissioning.
• Support standardised PC endpoint framework, bulk deployment, ongoing support and troubleshooting of business applications.
• Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers.
• Administer DNS and DHCP network services, and resolve common network incidents independently.
• Support full lifecycle of IT assets and software licenses: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement.
• Administer core enterprise systems including AD, PBX, email platform, enterprise virtualisation platforms (e.g., Citrix) and NAS storage systems (e.g., Synology);
• Provide on-site support alongside the HQ network team; liaise with local network operators and vendors, and handle office server rooms and network equipment issues.
• Develop technical documentation and operational SOPs to continuously standardise local IT workflows.
• Support the local IT compliance and security program: implement information security controls, assist risk assessments and security awareness training, and act as a local point of contact for external auditors and internal compliance on IT-related matters.

Skills

PC hardware

Windows OS

macOS

Troubleshooting

Networking

Documentation

Regulatory compliance

Tools

Active Directory

PBX

NAS

Citrix

Email systems

Virtualisation

Job description

Moomoo Singapore is a holistic wealth-tech platform building an intelligent investing ecosystem across its digital platform, physical experience stores and investor education community. Through the moomoo app, it provides everyday investors and professional clients with access to global markets, diverse investment products, advanced trading tools and AI-powered insights.

Since launching in March 2021, Moomoo Singapore has evolved beyond an investing platform into a popular financial literacy resource and full-spectrum wealth platform, supporting investors from their first trade to managing sophisticated portfolios. It surpassed two million customers in Singapore in June 2026, with users spanning retail investors to private wealth and institutional clients.

Moomoo Financial Singapore Pte. Ltd. is a subsidiary of Nasdaq-listed Futu Holdings Limited (Nasdaq: FUTU). The firm is regulated by the Monetary Authority of Singapore and holds a Capital Markets Services Licence (CMS101000) and Major Payment Institution Licence (PS20200617). It also has exempt financial adviser status and is authorised to provide Digital Payment Token services. Moomoo Trustee (Singapore) Pte. Ltd. is a licensed trust company, while Moomoo Singapore is a DP Clearing Member, SGX-ST Trading Member, and SGX-DT Trading and Clearing Member of Singapore Exchange.

IT Specialist

Act as an IT Specialist for the overseas branch, supporting local IT infrastructure, operations, security and compliance, and asset management as an individual contributor, while serving as an IT liaison between China HQ and the subsidiary. You will help execute local IT strategy, support regulatory and information-security compliance, and drive global corporate IT standards adoption locally. Minimum 3 years of IT infrastructure and operations experience; familiarity with IT compliance and security practices (e.g. audits, ISO 27001 / SOC 2 / PCI DSS alignment) is required.

Responsibilities

• Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, drive initiatives and ensure remediation closure; provide regular updates to HQ, including incident escalation details and resolution status;
• Deliver IT infrastructure projects for offices and client-facing sites under guidance, including site survey, cabling planning, hardware deployment and system commissioning;
• Support standardised PC endpoint framework, bulk deployment, ongoing support and troubleshooting of business applications;
• Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers;
• Administer DNS and DHCP network services, and resolve common network incidents independently;
• Support full lifecycle of IT assets and software licenses: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement;
• Administer core enterprise systems including AD, PBX, email platform, enterprise virtualisation platforms (e.g., Citrix) and NAS storage systems (e.g., Synology);
• Provide on-site support alongside the HQ network team; liaise with local network operators and vendors, and handle office server rooms and network equipment issues;
• Develop technical documentation and operational SOPs to continuously standardise local IT workflows;
• Support the local IT compliance and security program: implement information security controls, assist risk assessments and security awareness training, and act as a local point of contact for external auditors and internal compliance on IT-related matters.

Requirements

• Able to prioritise workload autonomously, proactively identify IT risks and operational issues and drive resolutions with ownership of outcomes;
• Good project coordination skills to break down tasks, track progress and **escalate** blockers in a timely manner to ensure issue closure;
• Solid knowledge of PC hardware, Windows OS and macOS, application deployment & troubleshooting;
• Good understanding of TCP/IP, DHCP, DNS; capable of resolving common network issues independently;
• Able to develop IT implementation plans and execute hardware installation and system deployment following corporate standards;
• Practical experience in Windows Server, AD, email systems, PBX, virtualisation and NAS administration; MCSE, Microsoft 365 Certified, Azure Administrator or equivalent certifications are preferred;
• Added advantages: familiarity with DRP/BCP operations; experience liaising with local regulators; direct experience in a securities firm or investment bank; familiarity with IT compliance programs (ISO 27001, SOC 2, PCI DSS or equivalent).

Please note that only short-listed candidates will be contacted.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!