IT SAP Business Analyst

re-zoo-me; Singapore; Hybrid; SGD 70,000 - 120,000; Full time

Job summary

re-zoo-me is seeking a Business Analyst to translate business and technology needs for ERP systems (S/4HANA and ECC) into clear IT requirements. You will partner with stakeholders to define requirements, manage traceability and validation, and guide design specifications across functional, UI, and process design.

You will work with global and local technology teams to ensure the solution delivers benefits, support ROI analysis, and contribute to end-to-end solution design and data governance

Qualifications

• 5-8 years’ experience of using business analysis tools/techniques to design and deliver business change.
• Strong engagement, communication and facilitation skills, including presentation and influencing skills.
• Experience of working in a regulated environment.
• Experience of working with third party suppliers/vendor.
• Pharmaceutical business awareness or domain knowledge.

Responsibilities

• Understand business and technology needs related to ERP systems including S/4 HANA and ECC.
• Translate requirements into design specifications (Functional/UI/Business Process Design).
• Define analysis approaches, plan activities, and manage deliverables to meet deadlines.
• Identify stakeholders, build relationships, and contribute to change management plans.
• Collaborate with Global/local technology to ensure the solution delivers business benefits.
• Support business case definition with ROI and benefits realization.

Skills

Stakeholder engagement

Requirements gathering

Communication

Process improvement

Regulatory awareness

Education

Degree in relevant discipline or BA certification

Tools

SAP PP+QM+SOTC

Job description

Role Summary

Responsible for engaging with business teams to understand business and technology needs related to ERP system including but not limited to S/4 HANA and ECC, provide operational insights, and translate these into clear IT requirements. Collaborate with stakeholders to assess and define requirements, evaluate solutions, ensure alignment with technical and business objectives, and oversee requirements management, while also guiding traceability, validation, and team development.

Responsibilities

• Assess and define business needs and areas for improvement. Proactively seek out opportunities to enhance and improve in line with strategic goals, proposing potential solutions through research.
• Define appropriate analysis approach to a piece of work depending on its complexity, level of risk, known assumptions, constraints and dependencies. Able to scope and recommend appropriate approaches, and capable of planning and managing their own activities to meet deliverables and deadlines.
• Effectively identify stakeholders and build and maintain relationships according to individual stakeholders’ needs and levels of influence. Contribute to communication plans and change management for project and stakeholders.
• Responsible for requirements management. Skilled in traceability, testing and validation, support the work with the business to identify functional and technical requirements, translating the requirements into design specifications reflecting Functional Design, User Interface Design and Business Process Design.
• Closely partner with Global and local technology, ensuring the technical solution will deliver the agreed business benefits.
• Support the business case definition, capturing business justification for investment including ROI and benefits realization.
• Analyse and assess solution proposals and able to articulate supporting reasoning. i.e. assessing business readiness, maximizing value vs. spend.

Key deliverables (Include but not limited to)

• Process flow for overall site process by module
• SAP full module URS
• Facilitate planning and Co-lead with AZ internal SAP team on project workshops.
• Ensures tracking and resolve open action items on BA related deliverables on time.
• RTM - Requirement tracking matrix
• Support Fit-Gap Analysis
• SAP integration technical design
• Contribute on Risk Impact Assessments
• Functional Specification (BA contribute / review)
• Design Specification (AZ Internal IT deliverable, BA to support)
• Initial master data load (BA contribute)
• Data Governance Plan (BA deliverable / contribute)
• E2E UAT scenarios & test scripts & test data creation (BA lead and support by business)
• Contribute and lead on project phase deliverables – including but not limited to PIA, BIA, TIA, Fit-Gap analysis, RID… etc.

Requirements

• 5- 8 years’ experience of using business analysis tools/techniques to design and deliver business change;
• Strong engagement, communication and facilitation skills, including presentation and influencing skills;
• Experience of working in a regulated environment;
• Experience of working with third party suppliers/vendor.
• Strong implementation experience and knowledge in PP+QM+SOTC module.
• Degree in relevant discipline or formal certification in business analysis practice;
• Exposure to Waterfall and Agile Methodology;
• Experience of working in a global organisation;
• Pharmaceutical business awareness//business domain knowledge.