IT Risk & Incident Manager

Eames Consulting Group; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

Eames Consulting Group partners with a leading financial institution in Singapore to recruit an IT Risk & Incident Manager who sits at the crossroads of technology risk governance and major incident response.

You will lead live incident bridges, communicate with senior stakeholders and regulators, and drive governance across policy reviews, root-cause analysis and remediation projects within the APAC banking landscape.

Qualifications

• Banking experience essential with understanding of risk and control environment.
• Experience in technology risk management and major incident management.
• Familiarity with incident, problem and change management frameworks.

Responsibilities

• Provide first-line technology risk governance across the technology function.
• Lead major/critical technology incidents, owning command and communications.
• Balance recovery urgency with risk, cyber security and data integrity.
• Translate incidents into business-impact updates for senior management.
• Support regulator-facing colleagues with incident reporting to MAS and APAC regulators.
• Facilitate post-incident reviews and track corrective actions to closure.
• Identify recurring incidents and escalate through governance channels.
• Monitor third-party performance during incidents against SLAs and resilience obligations.
• Lead risk, resilience and remediation projects end-to-end.

Skills

Technology risk

Major incident mgmt

Stakeholder comms

Regulatory liaison

Root-cause analysis

Change management

Tools

ITIL

Job description

Our client, a leading financial institution with a significant technology footprint across Singapore and the wider APAC region, is looking for an IT Risk & Incident Manager to sit at the intersection of technology risk governance and major incident response.

This is a hands-on role for someone equally comfortable leading a live incident bridge and holding a technology risk conversation with senior stakeholders and regulators.

What you'll do

• Provide first-line technology risk governance across the technology function, covering policy review, gap assessment and alignment to internal and regulatory standards
• Lead the response to major and critical technology incidents, owning command, priorities, decision rights and stakeholder communication
• Balance recovery urgency against risk, cyber security, change-control and data-integrity considerations
• Translate technical incidents into clear business-impact updates for senior management and governance forums
• Support regulator-facing colleagues with accurate incident reporting for MAS and other APAC regulators
• Facilitate post-incident reviews, challenge root-cause quality and timeliness, and track corrective actions to closure
• Identify recurring incidents and control weaknesses, escalating through problem management and governance channels
• Monitor third-party performance during incidents against contractual service levels and operational-resilience obligations
• Lead technology risk, resilience and remediation projects end to end, including scope, budget and delivery planning

What you'll bring

• Banking experience is essential; this role requires a solid understanding of a bank's technology, risk and control environment
• Proven experience in technology risk management and major incident management within a regulated financial services environment
• Working knowledge of incident, problem and change management frameworks
• Experience engaging senior stakeholders and, ideally, regulatory bodies (MAS or equivalent APAC regulators)
• Strong root-cause analysis and remediation-tracking discipline
• Comfortable operating under pressure during live incidents while keeping an eye on governance and control

Why apply

Broad, senior-facing remit spanning risk governance, incident leadership and project delivery. A strong next step for someone who wants ownership across the full technology risk and resilience lifecycle, not just one slice of it.