IT Program Manager

WSH Experts Pte Ltd; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

WSH Experts Pte Ltd is seeking an experienced IT Program Manager to establish project goals and business cases with Strategic Business and IT management. You will plan, manage, and oversee scope, timeline, resources and budget for large-scale, global projects.

Coordinate interrelated IT activities, drive all aspects of program management from initiation to closure, assess risks, and report progress with clear status updates to senior stakeholders. Some international travel (≈10%) required.

Qualifications

• Bachelor’s degree
• 7-10 years of experience in project management, business systems analysis, software development, deployment, or operations
• A minimum of 5 years managing business application project delivery at a global or multi-national scale
• Ability to understand business requirements and convert them into a scalable solution design
• Strong presentation, written, and verbal communication skills
• Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects

Responsibilities

• Establish project goals and business cases with Strategic Business and IT management.
• Plan, manage, and oversee scope, timeline, resources, and budget for large-scale, global projects.
• Coordinate interrelated IT project activities within resource constraints and changing priorities.
• Drive all aspects of program and project management, including initiation, planning, execution, control, and closure.
• Assess and manage changes to scope, issues, and risks, working with senior management to resolve them.
• Measure project performance against the original plan and budget.
• Lead project teams in developing and delivering program plans, ensuring resources are obtained and activities are performed.
• Communicate project progress through reports, providing timely and accurate status updates and decision support information.
• Coordinate resources to address program and business needs through proactive priority management.
• Lead workshops to gather requirements and create visual process flows.
• Participate in pre-program activities and provide demos/proposals to clients.
• Lead project meetings and act as an escalation point for risks and issues.
• Bridge the gap between technical and functional teams to drive successful implementations.
• Travel approximately 10% of the time for project needs, including some international travel?
• Manage, motivate, and mentor cross-functional and enterprise project teams.
• Ensure compliance with Corporate and Divisional Policies and procedures, including information security and IT controls.

Skills

Project management

Business systems analysis

Communication skills

Requirements gathering

Presentation skills

Education

Bachelor’s degree

Tools

VEEVA CRM

VEEVA CRM Vault

Salesforce CRM

MDM solutions

IQVIA software

Accurytics software

Job description

Job Description

Responsibilities

Establish project goals and business cases with Strategic Business and IT management.
Plan, manage, and oversee scope, timeline, resources, and budget for large-scale, global projects.
Coordinate interrelated IT project activities within resource constraints and changing priorities.
Drive all aspects of program and project management, including initiation, planning, execution, control, and closure.
Assess and manage changes to scope, issues, and risks, working with senior management to resolve them.
Measure project performance against the original plan and budget.
Lead project teams in developing and delivering program plans, ensuring resources are obtained and activities are performed.
Communicate project progress through reports, providing timely and accurate status updates and decision support information.
Coordinate resources to address program and business needs through proactive priority management.
Lead workshops to gather requirements and create visual process flows.
Participate in pre-program activities and provide demos/proposals to clients.
Lead project meetings and act as an escalation point for risks and issues.
Bridge the gap between technical and functional teams to drive successful implementations.
Travel approximately 10% of the time for project needs, including some international travel?
Manage, motivate, and mentor cross-functional and enterprise project teams.
Ensure compliance with Corporate and Divisional Policies and procedures, including information security and IT controls.

Job Requirement

• Bachelor’s degree
• 7-10 years of experience in project management, business systems analysis, software development, deployment, or operations,
• A minimum of 5 years managing business application project delivery at a global or multi-national scale.
• Ability to understand business requirements and convert them into a scalable solution design.
• Strong presentation, written, and verbal communication skills.
• Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects

Preferred

The IT Program Manager should have advanced expertise in one or more of the following areas:

• VEEVA CRM and VEEVA CRM Vault, with an emphasis on Healthcare Solutions
• Salesforce CRM, with an emphasis on Healthcare or Life Sciences Solutions

They should also have broad expertise in:

• Integration solutions
• Global Data Warehouse solutions
• Master Data Management (MDM) solutions

Experience with the following areas would be advantageous:

• IQVIA software, used to accelerate innovation in healthcare, improve patient outcomes, and drive smarter healthcare solutions globally.
• Accurytics software, specializing in advanced analytics for the healthcare sector, helping organizations become analytics-driven by leveraging data to gain meaningful insights and competitive advantages.