IT Infrastructure Engineer

Gain City Group of Companies; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Gain City Group of Companies is seeking an IT Infrastructure Engineer to manage servers, networks, and related hardware and software in a fast-paced environment in Singapore. You will monitor system health and security, troubleshoot issues, automate routine tasks with Bash/PowerShell and Python, and collaborate on project provisioning while maintaining asset records and SLAs with vendors.

Strong problem-solving, a Bachelor's in CS or related field, and the ability to work independently and as

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, or a related discipline.
• Strong analytical and problem-solving skills; proficient in troubleshooting IT issues through log analysis and step-by-step tracing.
• Ability to work independently as well as collaboratively as a strong team player.
• Demonstrated willingness to learn new technologies and tools for continuous improvement of systems and processes.

Responsibilities

• Infrastructure Management: configuration, maintenance, and upgrading of servers, networks, and related hardware/software.
• Monitoring & Security: day-to-day IT infrastructure health and security monitoring.
• Troubleshooting & Support: respond to service requests and incidents with timely resolutions.
• Automation: automate routine tasks using Bash/PowerShell and Python/Perl.
• Change & Asset Management: document changes and maintain asset records.
• Vendor Management: work with service providers to meet SLAs.
• Project Support: assist in provisioning IT infrastructure projects and ad-hoc duties.

Skills

Strong analytical & problem-solving

Independent & collaborative

Education

Bachelor’s Degree in Computer Science or Computer Engineering

Tools

Windows Server

Red Hat Server

Windows Hyper-V

VMware

Nutanix

Cisco Networking

Aruba Networking

Huawei Networking

Veeam

NAS/SAN Storage

HPE

Dell EMC

FortiGate

Sophos

Job description

Responsibilities:

• Infrastructure Management: Responsible for the configuration, maintenance, and upgrading of servers, networks, and related hardware and software.

• Monitoring & Security: Perform day-to-day IT infrastructure health and security monitoring and checks.

• Troubleshooting & Support: Troubleshoot infrastructure and network-related issues; respond to service requests and incidents to provide timely and effective resolutions.

• Automation: Automate routine tasks using basic Bash/PowerShell scripting and high-level programming languages such as Python or Perl.

• Change & Asset Management: Perform change management control to ensure all changes are trackable and properly documented; maintain accurate asset records.

• Vendor Management: Work collaboratively with service providers and vendors to ensure Service Level Agreements (SLAs) are consistently met.

• Project Support: Provide support in the provisioning of IT infrastructure-related projects and handle other ad-hoc duties as assigned.

Qualifications & Requirements

• Education: Bachelor’s Degree in Computer Science, Computer Engineering, or a related discipline.

• Problem-Solving: Strong analytical and problem-solving skills; proficient in troubleshooting IT issues through log analysis and step-by-step tracing.

• Work Style: Ability to work independently as well as collaboratively as a strong team player.

• Growth Mindset: Demonstrated willingness to learn new technologies and tools for the continuous improvement of systems and processes.

Technical Skill Sets

• Servers: Windows Server, Red Hat Server

• Hypervisors: Windows Hyper-V, VMware, Nutanix

• Networking: Cisco Networking, Aruba Networking, Huawei Networking

• Backups: Veeam

• Storage: NAS/SAN Storage, HPE, Dell EMC

• Firewall: FortiGate, Sophos