IT Infrastructure Engineer

Private Advertiser; Singapore; On-site; SGD 50,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth in a regulated pharma

Collaborative workplace

Job summary

Private Advertiser in Singapore is seeking an IT Infrastructure Engineer to own day-to-day operations, support and maintenance of hybrid IT infrastructure in a regulated pharmaceutical manufacturing setting.

This entry-level role offers hands-on experience across Azure, M365, on‑premise VMs, Fortinet firewalls and network appliances, working with IT Manager and cross‑functional teams to keep systems secure and compliant.

Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field.
• 3–5 years of experience in IT support or Infrastructure.
• Strong hands-on experience with Microsoft Azure, Windows Servers, VMs, Networking, M365 Tenants, Intune, Defender, etc.
• Good working knowledge in networking infrastructure (TCP/IP, DNS, DHCP, VLANs, VPN, wireless standards).
• Excellent troubleshooting and problem-solving skills and willingness to learn
• Awareness of cybersecurity best practices.
• Good communication and teamwork skills.
• Ability to work in a structured and regulated environment.

Responsibilities

• Assist in maintaining IT infrastructure, including servers, networks, hardware, and software systems.
• Provide day-to-day IT support for employees, including setting up workstations, managing user accounts, and resolving technical issues
• Perform remote and on-site troubleshooting for end-users (Windows 10/11 laptops, mobile devices, other peripherals
• Manage and support administration of the Microsoft 365 tenant (Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Defender for Endpoint/Cloud Apps)
• Administer and support Fortinet or equivalent firewalls
• Manage and support enterprise wireless infrastructure
• Monitor network performance, bandwidth utilisation, and wireless coverage across the office.
• Ensure patching compliance across servers, endpoints, and network appliances.
• Monitor security logs and alerts from Azure, Microsoft Defender, Firewall and WiFi/network appliances.
• Participate in vulnerability scanning, remediation, and security audits.
• Maintain accurate records of IT systems, configurations, incidents, and SOPs.
• Liaise with external vendors for basic support tasks and service requests, under supervision.

Skills

Azure

Windows Server

VMs

Networking

M365

Intune

Defender

Fortinet

Troubleshooting

Cybersecurity

Education

Bachelor’s degree or diploma in Information Technology or related field

Tools

Fortinet

Exchange Online

Job description

Role Overview

The IT Infrastructure Engineer will own the day-to-day operations support, maintenance and support of our hybrid IT Infrastructure within a Pharmaceutical manufacturing environment. You will be the L1 technical resource responsible for keeping our Azure, M365 Tenants, Virtual machines in On-premises infrastructure, Security & network appliances. This is an entry-level role ideal for candidates looking to gain hands-on experience in a regulated industry.

You will work closely with the IT Manager and other cross-functional departments delivering fast, professional support to all staff across the organisation to ensure systems run smoothly, securely and in compliance with industry standards.

Key Responsibilities

• Assist in maintaining IT infrastructure, including servers, networks, hardware, and software systems. Provide first-level technical support to users and escalating issues when necessary.

• Provide day-to-day IT support for employees, including setting up workstations, managing user accounts, and resolving technical issues

• Perform remote and on-site troubleshooting for end-users (Windows 10/11 laptops, mobile devices, other peripherals

• Manage and support administration of the Microsoft 365 tenant (Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Defender for Endpoint/Cloud Apps, etc.).

• Administer and support Fortinet or equivalent firewalls

• Manage and support enterprise wireless infrastructure

• Monitor network performance, bandwidth utilisation, and wireless coverage across the office.

• Ensure patching compliance across servers, endpoints, and network appliances.

• Monitor security logs and alerts from Azure, Microsoft Defender, Firewall and WiFi/network appliances.

• Participate in vulnerability scanning, remediation, and security audits.

• Maintain accurate records of IT systems, configurations, incidents, and standard operating procedures (SOPs).

• Liaise with external vendors for basic support tasks and service requests, under supervision.

Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.

• 3–5 years of experience in IT support or Infrastructure.

• Strong hands-on experience with Microsoft Azure, Windows Servers, VMs, Networking, M365 Tenants, Intune, Defender, etc.,

• Good working knowledge in networking infrastructure (TCP/IP, DNS, DHCP, VLANs, VPN, wireless standards).

• Excellent troubleshooting and problem-solving skills and willingness to learn

• Awareness of cybersecurity best practices.

• Good communication and teamwork skills.

• Ability to work in a structured and regulated environment.

What We Offer

• Competitive salary and benefits package

• Opportunities for career growth within a regulated pharmaceutical environment

• A collaborative workplace where technology supports impactful healthcare outcomes