IT Infrastructure Engineer

IT&M (SG) PTE. LTD.; Singapore; On-site; SGD 52,000 - 90,000; Full time

Job summary

IT&M (SG) PTE. LTD. seeks an IT Infrastructure Engineer to maintain and upgrade servers, networks and related hardware. You will perform day-to-day health monitoring, troubleshoot issues and support project provisioning.

The role requires robust Linux server administration, networking fundamentals, and virtualization knowledge. Junior staff training and OJT are provided where applicable.

Qualifications

• Diploma/Bachelor in Computer Science/Computer Information Systems or equivalent.

Responsibilities

• Configure, maintain and upgrade servers, networks and related hardware and software.
• Perform asset management and maintain accurate asset records.
• Monitor IT infrastructure health and security; respond to incidents.
• Troubleshoot infrastructure and network issues.
• Change management: trackable, well-documented changes.
• Engage service providers to meet SLAs.
• Automate tasks with Bash/PowerShell and Python/Perl.
• Support IT infrastructure-related projects and ad-hoc duties.

Skills

Linux server admin

Networking fundamentals

VLAN/LACP knowledge

TCP/IP/DHCP/DNS

Firewall knowledge

Virtualisation

Log management

Web/database servers

Security basics

Scripting basics

IaC tools (Ansible/Chef/Puppet)

DevOps/SRE

Load Balancers/HA

Problem solving

Communication skills

Education

Diploma/Bachelor in CS/ CIS or equivalent

Tools

Linux Server OS

Virtualization platforms

Networking tools

Job description

Responsibilities :

• Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
• Perform asset management and maintain accurate asset records
• Perform day-to-day IT infrastructure health and security monitoring and checks
• Troubleshoot infrastructure and network related issues
• Perform change management control, and ensure changes are trackable and properly documented
• Respond to service requests and incidents to provide timely and effective resolutions
• Work with service providers to ensure SLAs are met
• Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
• Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Requirements:

• Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
• For Senior Role, at least 3 years relevant working experience preferred
• For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided
• Strong understanding of server and networking fundamentals
• Knowledge of up-to-date server hardware, configuration and management
• Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
• Knowledge of L3 firewalls and network security
• Working knowledge in
• Linux Server OS Administration and Linux Networking
• Virtualisation technology
• Log management
• Internet Services such as Web and Database servers
• Basic security best practices and implementation

Key Attributes

• Strong analytical and problem-solving skills
• Able to troubleshoot IT problems using logs, and tracing through steps
• Meticulous
• Good time management skills
• Good verbal and written communication skills
• Able to work independently and contribute as a team
• Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes
• CompTIA/LPIC certifications is a plus
• Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
• DevOps/SRE experience is a plus
• Experience with Load Balancers/High-Availability deployment is a plus