JobDescriptions
Theroleisresponsibleforleadingaportfolioofapplicationsandprojects,ensuringeffectiveprojectdelivery,applicationlifecyclemanagement,operationalsupportandcontinuousimprovement.
Theroleleadsprojectteamsandworkscloselywithbusinessstakeholders,Applications,Infrastructure,Data,Cybersecurityteamsandvendorstotranslatebusinessneedsintopracticalsolutions,managedeliverydependenciesandrisks,andensuresolutionsareimplementedsuccessfullyandsustainably.
Therolerequiresahands-onanddelivery-focusedindividualwhocanbalanceprojectmanagement,teamleadership,stakeholderengagementandtechnologyunderstanding,whiledrivingmodernisationandadoptionofbetterengineeringanddeliverypractices.
PrimaryObjectivesofPosition
- DeliverassignedITprojectsandapplicationinitiativessuccessfullywithinagreedscope,schedule,budgetandquality.
- Leadanddeveloptheapplicationteam,ensuringclearownership,accountabilityandeffectiveallocationofwork.
- Ensureapplicationsundertheteam'sresponsibilityremainreliable,supportable,secureandfitforbusinessneeds.
- Strengthenprojectgovernance,deliverydiscipline,riskmanagementandimplementationfollow-through.
- Buildstrongpartnershipswithbusinessstakeholdersandactasatrustedtechnologyadvisor.
- Driveapplicationmodernisation,processimprovementandadoptionofappropriatenewtechnologies.
MajorResponsibilities
- Leadend-to-enddeliveryofapplicationprojectsfrominitiation,requirementsandplanningthroughimplementation,deploymentandpost-implementationsupport.
- Establishprojectscope,plans,schedules,budgets,resources,deliverablesandsuccessmeasures.
- Manageprojectrisks,issues,dependencies,changesanddecisions,anddrivetimelyresolutionofdeliverybottlenecks.
- Coordinateactivitiesacrossinternalteams,businessstakeholdersandvendorstoensureeffectiveimplementation.
- Ensureappropriateprojectgovernance,documentation,testing,operationalreadiness,securityassessment,deploymentandhandoverarecompleted.
- Takeownershipofdeliveryoutcomesandinterveneproactivelywhereprojectsareatrisk.
- Lead,guideandsupportteammembersinprojectdelivery,applicationsupportandcontinuousimprovement.
- Assignprojectsandresponsibilitiesbasedonorganisationalpriorities,workloadandteamcapabilities.
- Establishclearownershipandaccountabilityforapplicationsandprojectdeliverables.
- Coachanddevelopteammembersandencourageadoptionofmoderntechnologies,engineeringpracticesanddeliverymethodologies.
- Workwiththeteamtoresolveapplication,projectandoperationalissuesrequiringcross-functionalcoordination.
- Promotecollaboration,knowledgesharingandcontinuousimprovementwithintheteam.
- Engagebusinessstakeholderstounderstandtheirobjectives,operationalchallengesandrequirements.
- Translatebusinessneedsintopractical,scalableandsustainabletechnologysolutions.
- Actasatrustedtechnologypartnerandprovideappropriateadviceonsolutionoptions,feasibility,risks,costsandimplementationapproaches.
- Challengerequirementsconstructivelywhereopportunitiesexisttosimplifyprocesses,improveuserjourneysorachievebetterbusinessoutcomes.
- Maintainstrongstakeholderrelationshipsthroughoutprojectdeliveryandapplicationlifecycle.
- Manageapplicationsundertheteam'sportfoliothroughouttheirlifecycle,includingenhancements,upgrades,technologyrefresh,modernisationandretirement.
- Identifyopportunitiestosimplify,consolidate,re-engineerorreplacelegacyapplications.
- Supportapplicationmodernisationthroughappropriateuseofcloud,APIs,integrationplatforms,DevOps,CI/CD,automationandmoderndevelopmentpractices.
- Ensuresolutionsaredesignedwithappropriateconsiderationforscalability,maintainability,security,supportabilityandcost.
- WorkcloselywithInfrastructure,Cybersecurity,Dataandothertechnologyteamsonsolutionimplementationandoperationalisation.
- Managevendorsthroughoutprojectdeliveryandapplicationsupportengagements.
- Participateinrequirementsdefinition,solutionevaluation,procurement,contractandcommercialdiscussionswhererequired.
- Monitorvendordeliverables,milestones,servicelevels,qualityandperformance.
- Ensurevendorsfulfilcontractualcommitmentsandaddressperformanceordeliveryissuespromptly.
- Drivevalue-for-moneywhileensuringsolutionsremainsustainableandsupportable.
- EnsureprojectsandapplicationscomplywithestablishedITgovernance,cybersecurity,architecture,SDLCandoperationalrequirements.
- Strengthenprojectdocumentation,implementationcontrolsanddeliverypractices.
- Identifyopportunitiestoautomatemanualactivitiesandimprovedevelopment,deploymentandsupportprocesses.
- Conductorsupportprojectreviews,lessonslearntandimprovementinitiatives.
- Maintainappropriateapplication,technical,operationalandprojectdocumentation.
- Keepabreastofrelevanttechnologydevelopmentsandassesstheirpracticalapplicabilitytobusinessandoperationalneeds.
- ExploreopportunitiestoapplyAI/ML,GenerativeAI,automation,cloudandotheremergingtechnologieswheretheycandelivermeaningfulbusinessvalue.
- Supportproof-of-conceptsandexperimentationwhereappropriate,withafocusonprogressingviablesolutionsintosustainableenterpriseservices.
- Encouragetheteamtocontinuouslylearnandadoptrelevantmoderntechnologiesandpractices.
JobRequirements
- Min . DegreeorDiplomainComputerScience,InformationTechnology,SoftwareEngineeringorarelateddiscipline.
- PMP,PRINCE2orequivalentrecognisedprojectmanagementcertificationispreferred.
- Atleast7-8yearsofrelevantexperienceinapplicationdevelopment,applicationmanagement,ITprojectdeliveryorrelatedtechnologyroles.
- Atleast3yearsofexperiencemanagingITprojectsand/orleadingprojectorapplicationteams.
- Provenexperiencedeliveringmedium-to-largeITprojectsinvolvingmultiplestakeholders,technologyteamsandvendors.
- Experiencemanagingenterpriseapplicationsacrossprojectdeliveryandoperationalenvironments.
- Experienceinvendorandcontractmanagementispreferred.
- Strongprojectmanagementcapabilitycoveringscope,schedule,budget,resources,risks,issues,dependenciesandstakeholdermanagement.
- StrongunderstandingofSDLCandAgile,Waterfallorhybriddeliverymethodologies.
- Goodunderstandingofenterpriseapplications,systemintegration,APIs,databasesandapplicationarchitecture.
- Familiaritywithcloudplatforms,DevOps,CI/CDandmodernapplicationdeliverypractices.
- Goodunderstandingofapplicationsupport,operationalreadinessandapplicationlifecyclemanagement.
- Stronganalytical,problem-solvinganddecision-makingskills.
- Strongstakeholderandvendormanagementcapability.
- Strongwrittenandverbalcommunication,presentationandreportingskills.
- ExperiencewithDesignThinking,servicejourneyimprovement,AI/MLorGenerativeAIisanadvantage.
- Strongownership,accountabilityandcommitmenttoproject,applicationanddeliveryoutcomes.
- Hands-on,proactiveandpersistentindrivingmattersthroughtocompletionandresolvingdeliverychallenges.
- Abletolead,motivate,coachanddevelopteammembers.
- Abletomanagemultipleprojects,applicationsandcompetingprioritieseffectively.
- Abletoinfluence,alignanddriveactionacrossstakeholders,teamsandvendors,includingwithoutformalauthority.
- Strongstakeholderengagement,communicationandrelationshipmanagementcapability.
- Customerandoutcomefocused,withapractical,resourcefulandsolution-orientedapproach.
- Team-orientedandcollaborative,withtheabilitytoworkeffectivelyacrossbusiness,technicalandoperationalteams.
- Abletochallengeexistingwaysofworkinganddrivecontinuousimprovement,organisationalchangeandtechnologyadoption.
- Calm,structuredanddecisiveunderpressureandduringcriticalsituations,withcuriosityandsoundjudgementinassessingemergingtechnologies.