IT Analyst / Business Analyst

ITCAN PTE. LIMITED; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

ITCAN PTE. LIMITED is seeking a Business Analyst to operate independently and drive our test automation efforts for UAT across multiple application systems. The role focuses on improving efficiency in validating system enhancements and change requests throughout the development lifecycle.

You will design and automate test scripts using Tricentis Tosca or Selenium to improve coverage across frontend, backend, and integration workflows, while tracking defects and reporting progress to stakeholders.

Qualifications

• At least 3 years as a Business Analyst or equivalent with UAT or software testing experience.
• Bachelor's degree in Information Systems, Information Technology, Business Analytics, or related field.
• Strong planning, communication and stakeholder management skills.

Responsibilities

• Engage stakeholders to gather, analyse, and document requirements to support UAT planning, test scenario design, and overall test coverage.
• Identify system enhancement opportunities by translating business needs into requirements that are testable and aligned with UAT objectives.
• Review implementation plans, manage backlogs, and coordinate with ICT providers to align UAT with release schedules.
• Design, develop, and execute automated test scripts using Tosca or Selenium for functional and regression testing.
• Validate enhancements against business expectations, track defects from creation to closure, and ensure release delivery compliance.
• Provide regular updates on UAT progress, automation coverage, backlog status, and defect trends to stakeholders.

Skills

UAT testing

Test automation

Stakeholder management

SDLC familiarity

Communication

Education

Bachelor's degree in Information Systems / IT / Analytics / PM

Tools

Tricentis Tosca

Selenium

Job description

Role Overview

We are looking for a Business Analyst who can work independently to drive our test automation project, with the goal of improving the overall efficiency of conducting UAT for system enhancements and change requests across our application systems. The individual will be expected to review our application development lifecycle, identify areas for improvement, and work closely with both internal and external stakeholders to validate system enhancements or change requests.

Scope of Work

The candidate will be responsible for the following:

• Engaging stakeholders to gather, analyse, and document functional and non-functional requirements to support UAT planning, test scenario design, and overall test coverage across system enhancements and change requests.
• Identifying system enhancement opportunities by translating business needs into business requirement documents, ensuring requirements are testable and aligned with UAT objectives.
• Reviewing implementation plans, managing application product backlogs, and collaborating with business stakeholders, external parties, and ICT providers to ensure UAT activities are well-coordinated and aligned with release schedules.
• Designing, developing, and executing automated test scripts using tools such as Tricentis Tosca for functional and regression testing across frontend, backend, and integration workflows, with the aim of improving UAT efficiency and coverage.
• Validating system enhancements against business expectations, tracking and managing defects from creation to closure, and ensuring project delivery compliance with relevant policies and guidelines.
• Providing regular updates on UAT progress, automation coverage, backlog status, defect trends, and operational issues to project stakeholders, and continuously identifying opportunities to improve the UAT process and automation framework.

Candidate Requirements

We are looking for candidates who meet the following criteria:

• At least 3 years of experience as a Business Analyst or in an equivalent role, with demonstrable involvement in UAT or software testing activities.
• A Bachelor's degree in Information Systems, Information Technology, Business/Data Analytics, Project Management, or a related discipline is preferred.
• Strong planning, communication, and stakeholder management skills, with the ability to effectively engage and provide updates to both technical and business stakeholders across all levels.
• Proficiency in requirement gathering, requirement analysis, business process mapping, and the preparation of requirement specifications, flowcharts, and logical diagrams, with a focus on ensuring requirements are clear, complete, and testable.
• Leveraging SDLC and testing best practices to iteratively deliver, validate, and enhance product outcomes.
• Hands-on experience with test automation tools such as Tricentis Tosca, Selenium, or equivalent platforms, with the ability to independently design, develop, and execute automated test scripts for functional and regression testing.