IT Analyst

DSV; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

DSV in Singapore is seeking a focused Application & Integration professional to support contract logistics systems, including design, configuration, testing, and post-go-live support. You will work with Operations and IT to translate warehouse processes into practical system solutions.

The role emphasizes delivering operational reporting, automation, and standardization to drive efficiency and data quality across the network. A strong understanding of WMS and analytics will be crucial.

Qualifications

• Bachelor’s degree in logistics, supply chain, engineering, information systems, data analytics or related field.
• 2–4 years of relevant experience in application support, system implementation, business analysis, or contract logistics operations.
• Experience in WMS implementation, warehouse system support, or logistics technology projects is preferred.
• Lean Six Sigma or Business Analytics certification is an advantage.

Responsibilities

• Gather and analyze business requirements and translate them into system solutions and configurations.
• Support end-to-end application implementation including design, testing, deployment, and user training.
• Assist WMS migrations, upgrades and manage change requests aligned with operations.
• Configure WMS applications and validate EDI/API requirements with Operations.
• Collaborate with Operations, IT and business stakeholders to drive system adoption and continuous improvement.
• Develop reporting, dashboards, automation, and digital solutions to improve visibility and data quality.
• Identify process or system improvements through analysis of workflows and performance data.

Skills

Contract Logistics

WMS Implementation

PowerBI

PowerApps

Power Automate

SQL

Python

VBA

Communication

Stakeholder Management

Education

Bachelor's Degree in Logistics and related fields

Tools

Blue Yonder WMS Dispatcher

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

The role is primarily responsible for Application & Integration for Contract Logistics operations, including business requirement analysis, application design, WMS/system configuration, testing, implementation support, user training, and post-go-live support. The role works closely with Operations, IT, Project Implementation team, and business users to translate warehouse process and operational requirements into practical system solutions. The role will also support operational excellence activities such as application implementation, operational reporting, process standardization and automation.

Key Responsibilities

• Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications.
• Support end-to-end application implementation, including design, configuration, testing, deployment, user training, troubleshooting, and post-go-live support.
• Support WMS migrations, upgrades and manage change requests aligned with operations requirements.
• Configure WMS applications, validate EDI/API requirements and conduct troubleshooting with Operations as necessary.
• Collaborate with Operations, IT, and business stakeholders to drive system adoption, process standardization, and continuous improvement.
• Develop reporting, dashboards, automation, and digital solutions to improve operational visibility, efficiency, and data quality.
• Identify and recommend process or system improvements through analysis of operational workflows, performance data, and business requirements.

Skills Required

• Good understanding of Contract Logistics, warehouse processes, and system-enabled operations.
• Strong understanding of WMS implementation/support;Blue YonderWMS Dispatcher experience is an advantage.
• Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation.
• Process mapping, workflow analysis, issue investigation, and root cause analysis skills are advantages.
• Experience with PowerBI, PowerApps, Power Automate, VBA, SQL, Python, or similar tools is an advantage.
• Clear communication, stakeholder management, user training, ownership, and learning agility.

Experience and Qualification

• Bachelor’s Degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, Business Analytics, or related disciplines.
• At least 2 to 4 years of relevant experience in application support, system implementation, business analysis, contract logistics operations, operational reporting, or process improvement.
• Experience in WMS implementation, warehouse system support, application configuration,logisticstechnology projects, or internationallogisticsenvironment is preferred.
• Lean Six Sigma, Business Analytics, Data Analytics, or related certification is an advantage but not mandatory.

Personal Attributes

• Analytical, structured, practical, and hands-on.
• Comfortable working between business operations and system/application teams.
• Able to communicate clearly with stakeholders atdifferent levels.
• Proactive, responsible, adaptable, and able to take ownership while working collaboratively.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like that you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.