IP Network Engineer - Junior, Service Provisioning

BGC Group Pte Ltd; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

BGC Group Pte Ltd in Singapore is seeking an Associate Network Engineer to provision, implement, test, and turn up customer IP services with customers and field service teams. You will be the technical point of contact for Service Delivery, Project Management, and Field Engineering on IP service issues.

You will validate IP orders, perform remote troubleshooting during initial setup, and escalate to resolve problems while building strong customer relationships.

Qualifications

• NITEC or Diploma in Computer Science, IT, Networking, or related disciplines.
• Relevant experience or training in network engineering, hardware, or network support.
• Good understanding of IP networking.
• Able to build and maintain good customer relationships.
• CCNA/CCNP/JNCIA (good to have).

Responsibilities

• Provision, implement, test, and turn up customer IP services in coordination with customers and field service teams
• Perform technical validation of customer IP orders
• Act as a technical point of contact for Service Delivery, Project Management, and Field Engineering teams on IP service implementation issues
• Identify and highlight technical issues that could affect service delivery timelines or quality
• Perform remote troubleshooting and fault isolation for issues occurring during initial installation
• Escalate and follow through with relevant teams to resolve technical issues

Skills

IP networking

Customer relationships

Education

NITEC or Diploma in Computer Science / IT / Networking

Job description

BGC Group Pte Ltd in Singapore is seeking an Associate Network Engineer to provision, implement, test, and turn up customer IP services with customers and field service teams. You will be the technical point of contact for Service Delivery, Project Management, and Field Engineering on IP service issues.

You will validate IP orders, perform remote troubleshooting during initial setup, and escalate to resolve problems while building strong customer relationships.