Associate Network Engineer — Hands-on IP Services & Growth

BGC Group Pte Ltd; Singapore; On-site; SGD 34,000 - 40,000; Full time

Job summary

BGC Group Pte Ltd is hiring an Associate Engineer to help provision, implement, test, and troubleshoot customer IP services at our Singapore site. This 12‑month contract role requires a solid foundation in IP networking and strong communication with customers.

You will collaborate with Service Delivery, Project Management, and Field Engineering teams to ensure timely IP service turn-ups and issue resolution. Training in networking hardware and related support is expected.

Qualifications

• NITEC or Diploma in Computer Science, IT, Networking, or related disciplines.
• Relevant experience or training in network engineering, hardware, or network support.
• Good understanding of IP networking.
• Good communication and customer relationship skills.

Responsibilities

• Provision, implement, test, and turn up customer IP services.
• Perform technical validation of customer IP orders.
• Coordinate with Service Delivery, Project Management, and Field Engineering teams on IP service implementation.
• Identify technical issues that may impact service delivery timelines or quality.
• Perform remote troubleshooting and fault isolation during initial installation.
• Escalate and follow through with relevant teams to resolve technical issues.

Skills

IP networking

Communication

Customer relationship skills

Education

NITEC or Diploma in Computer Science, IT, Networking, or related disciplines

Tools

CCNA

CCNP

JNCIA

Job description

BGC Group Pte Ltd is hiring an Associate Engineer to help provision, implement, test, and troubleshoot customer IP services at our Singapore site. This 12‑month contract role requires a solid foundation in IP networking and strong communication with customers.

You will collaborate with Service Delivery, Project Management, and Field Engineering teams to ensure timely IP service turn-ups and issue resolution. Training in networking hardware and related support is expected.