Intern, Process Excellence & Operations

Sembcorp Industries Ltd; Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

Sembcorp Industries Ltd invites students for a full-time internship with the Integrated Urban Solutions team. The role focuses on documenting, reviewing, and consolidating SOPs uncovered during workshops, while mapping current workflows and inter-departmental procedures.

You will engage stakeholders to gather requirements and identify improvement opportunities. Responsibilities include developing process diagrams, standardizing SOP templates, and preparing governance materials.

Qualifications

• Bachelor's Degree in a related discipline as listed above.
• Strong interest in process improvement, operational excellence, project governance, workflow optimisation, business process management, or engineering operations.
• Proficient in Microsoft Excel, PowerPoint, and Word for data analysis, documentation, and presentation development.
• Familiarity with process mapping, workflow documentation, flowcharting tools, data analysis, or continuous improvement methodologies will be advantageous.
• Strong analytical, critical thinking, and problem-solving skills, with the ability to identify process gaps, inefficiencies, and improvement opportunities.
• Ability to gather, analyse, and consolidate information from multiple stakeholders and translate findings into structured process documentation and recommendations.
• Detail-oriented with strong organisational, communication, and stakeholder management skills.
• Able to work independently and collaboratively in a cross-functional environment.

Responsibilities

• Assist in documenting, reviewing, and consolidating SOPs identified during the SIH Workshop and other process improvement initiatives.
• Support process mapping activities by documenting current workflows, operational processes, and inter-departmental procedures.
• Participate in stakeholder interviews and workshops to gather process information, requirements, challenges, and improvement opportunities.
• Analyze existing workflows and conduct gap assessments to identify process inefficiencies, bottlenecks, duplication of efforts, and standardization opportunities.
• Develop process flowcharts, workflow diagrams, and process documentation to improve process visibility and understanding.
• Support the preparation and standardization of SOP templates, process documents, and governance materials.
• Coordinate review sessions with process owners to validate, refine, and update operational procedures.
• Consolidate findings, recommendations, and insights into presentations and reports for management review.
• Utilize Microsoft Excel and PowerPoint to analyze information, track process improvements, and communicate key outcomes.
• Support continuous improvement initiatives aimed at enhancing operational effectiveness, compliance, and organizational efficiency.

Skills

Process improvement

Operational excellence

Project governance

Workflow optimisation

Business process management

Engineering operations

Microsoft Excel

PowerPoint

Word

Data analysis

Documentation

Stakeholder management

Communication

Education

Bachelor's Degree in Civil Engineering

Bachelor's Degree in Environmental Engineering

Bachelor's Degree in Mechanical Engineering

Bachelor's Degree in Chemical & Biomolecular Engineering

Bachelor's Degree in Electrical & Electronic Engineering

Bachelor's Degree in Computer Engineering

Bachelor's Degree in Business

Bachelor's Degree in Business Analytics

Bachelor's Degree in Information Systems

Bachelor's Degree in Economics

Bachelor's Degree in Accountancy

Tools

Flowcharting tools

Microsoft Visio

Job description

About Sembcorp

Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition , Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

About Sembcorp

Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition , Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.

Join Integrated Urban Solutions

Play a role in building smart and sustainable cities ! With over 30 years of experience , we transform raw land into thriving developments across Vietnam, Indonesia, and China . As a key growth engine, our Integrated Urban Solutions segment strives to be Asia’s fastest-growing industrial solutions provider. By delivering efficient energy solutions and pioneering innovative water resource management, we enable the growth of vibrant, future-ready communities .

Key Roles And Responsibilities

• Assist in documenting, reviewing, and consolidating Standard Operating Procedures (SOPs) identified during the SIH Workshop and other process improvement initiatives.
• Support process mapping activities by documenting current workflows, operational processes, and inter-departmental procedures.
• Participate in stakeholder interviews and workshops to gather process information, requirements, challenges, and improvement opportunities.
• AnalyZe existing workflows and conduct gap assessments to identify process inefficiencies, bottlenecks, duplication of efforts, and standardization opportunities.
• Develop process flowcharts, workflow diagrams, and process documentation to improve process visibility and understanding.
• Support the preparation and standardization of SOP templates, process documents, and governance materials.
• Coordinate review sessions with process owners to validate, refine, and update operational procedures.
• Consolidate findings, recommendations, and insights into presentations and reports for management review.
• Utilize Microsoft Excel and PowerPoint to analyze information, track process improvements, and communicate key outcomes.
• Support continuous improvement initiatives aimed at enhancing operational effectiveness, compliance, and organizational efficiency.

Qualifications, Skills & Experience

• Bachelor's Degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, Chemical & Biomolecular Engineering, Electrical & Electronic Engineering, Computer Engineering, Business, Business Analytics, Information Systems, Economics, Accountancy, or related disciplines.
• Strong interest in process improvement, operational excellence, project governance, workflow optimisation, business process management, or engineering operations.
• Proficient in Microsoft Excel, PowerPoint, and Word for data analysis, documentation, and presentation development.
• Familiarity with process mapping, workflow documentation, flowcharting tools, data analysis, or continuous improvement methodologies will be advantageous.
• Strong analytical, critical thinking, and problem-solving skills, with the ability to identify process gaps, inefficiencies, and improvement opportunities.
• Ability to gather, analyse, and consolidate information from multiple stakeholders and translate findings into structured process documentation and recommendations.
• Detail-oriented with strong organisational, communication, and stakeholder management skills.
• Able to work independently and collaboratively in a cross-functional environment.

Our Culture at Sembcorp

At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.

We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.

Join us in making a real impact!

Working Location: 30 Hill Street Singapore 179360

We welcome applications from students who are available for a full-time internship from January to May 2027. Candidates who are able to extend their internship beyond May 2027, preferably through July 2027, will be viewed favourably.