Intern, GSG Platform

InternSG; Singapore; On-site; SGD 10,000 - 20,000; Full time

Job summary

InternSG in Singapore is seeking an energetic intern to support product discovery and analytical work. You will conduct market research to identify trends, perform competitive benchmarking, and document product requirements with acceptance criteria ready for development and testing.

You will also prioritise features using stakeholder input and data, contribute to UAT and regression reviews, build dashboards to track KPIs, and support user interviews and backlog documentation across

Qualifications

• Pursuing diploma or degree in related fields as listed.
• Strong written and verbal communication with clear documentation.
• Good analytical and research skills with attention to detail.

Responsibilities

• Conduct market research to identify trends and validate product concepts.
• Perform competitive analysis of digital products and track industry developments.
• Assist in gathering and analysing product requirements from stakeholders.
• Support writing and refining user stories and acceptance criteria.
• Coordinate with engineering, design, business and other teams on execution.

Skills

Communication skills

Analytical skills

Research skills

Data handling

Education

Diploma or degree pursuing

Tools

Jira

Confluence

Power BI

Job description

Key Deliverables

• Market and competitive research reports covering relevant product, user, sector, and industry trends


• Competitive benchmarking and feature comparison analyses with findings and recommendations


• Documented and refined product requirements, user stories, and acceptance criteria ready for development and testing


• Prioritised feature and enhancement recommendations supported by research, stakeholder inputs, user feedback, and available data


• UAT and regression test coverage reviews, completed test execution records, defect logs, and post-release verification results


• Product dashboards and reports that track agreed metrics, KPIs, user behaviour, and product performance


• User research and feedback findings that identify key themes, pain points, and improvement opportunities


• Maintained product and backlog documentation, including meeting records, requirements, decisions, and supporting artefacts


• Presentation materials and stakeholder updates that support product planning, governance, and decision-making

Key Responsibilities

• Conduct market research to identify relevant trends and validate product concepts and features.


• Perform competitive analysis of comparable digital products and track industry developments relevant to the product area.


• Assist in gathering and analysing product requirements from internal and external stakeholders.


• Support the writing, review, grooming, and refinement of user stories and acceptance criteria.


• Participate in the ideation, assessment, and ranking of feature and enhancement ideas.


• Review UAT scripts for coverage against acceptance criteria, execute UAT, and log defects clearly.


• Review regression test scripts for coverage, execute regression testing, and log defects.


• Support post-deployment and post-release verification checks.


• Pull and analyse data to support product decisions and build or maintain dashboards and reports.


• Track agreed product metrics and KPIs and highlight relevant trends or issues.


• Support user interviews, surveys, and feedback sessions, and analyse feedback for themes and pain points.


• Prepare product documentation, meeting materials, agenda items, presentations, and collateral for internal or stakeholder discussions.


• Maintain product and backlog documentation, including requirements, decisions, and meeting records.


• Coordinate with engineering, design, business, and other teams on execution, and attend and take notes at cross-functional meetings.

Qualifications

• Pursuing a diploma or degree in Information Systems, Business Analytics, Business, Product Design, Computer Science, Communications, Social Sciences, or a related field.


• Strong written and verbal communication skills, with the ability to document information clearly and accurately.


• Good analytical and research skills, with attention to detail and an interest in understanding user and business needs.


• Comfortable working with data, spreadsheets, presentations, and documentation tools.


• Ability to organise work, collaborate with different teams, and follow through on assigned deliverables.


• Interest in digital products, user experience, product management, business analysis, or technology delivery.


• Exposure to tools such as Jira, Confluence, Power BI, or similar product, analytics, and documentation tools would be an advantage.

Other Information

Please state your availability in your resume. Those who are able to commit immediately and for at least 6 months will be prioritised.