Intern: Business Analyst (AI Tools, Flexible Hours)

Grab; Singapore; On-site; SGD 13,000 - 20,000; Full time

Benefits offered by this job

Medical insurance

Leave entitlements

Flexible schedule

LASA programs

FlexWork hours

Job summary

Grab is seeking a Business Analyst Intern for an onsite internship at Grab One North in Singapore from January to May/June 2027. You will work with business teams and senior analysts to define requirements, support prioritisation, delivery, and testing, gaining hands-on experience in backlog management and user acceptance testing.

Reporting to the Lead Business Analyst, Salesforce Delivery, you will use Jira/Confluence to document workflows, prioritize tasks, and ensure alignment with project

Qualifications

• You have a practical understanding of the software development lifecycle (SDLC), gained through study, projects, or work experience.
• You can clarify business needs by asking focused questions and documenting requirements in user stories or acceptance criteria.
• You can represent business processes using clear process flows or other structured documentation.
• You have used Jira, Confluence, or similar tools to maintain requirements, track issues, or organise a backlog.
• You can validate features against requirements, record test results, and track issues through follow-up.
• You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Responsibilities

• Coordinate requirements sessions with business teams to clarify project goals, user needs, and workflows.
• Translate findings into user stories, acceptance criteria, and process flows using Jira, Confluence, or similar tools.
• Work with senior Business Analysts to assess incoming requests, identify dependencies and priorities, and refine the product backlog into clear tasks for engineering teams.
• Maintain requirements and process documentation, updating it as decisions or project needs change.
• Support user acceptance testing by checking delivered features against agreed requirements, recording issues, and tracking follow-up.
• Use approved GenAI tools to support research, meeting summaries, requirements documentation, or test-scenario drafting, and verify outputs before use.

Skills

SDLC knowledge

Requirements elicitation

Process mapping

Jira

Confluence

AI tools experience

Tools

Jira

Confluence

GenAI tools

Job description

Grab is seeking a Business Analyst Intern for an onsite internship at Grab One North in Singapore from January to May/June 2027. You will work with business teams and senior analysts to define requirements, support prioritisation, delivery, and testing, gaining hands-on experience in backlog management and user acceptance testing.

Reporting to the Lead Business Analyst, Salesforce Delivery, you will use Jira/Confluence to document workflows, prioritize tasks, and ensure alignment with project