Intelligence Analyst

Control-Risks; Singapore; On-site; SGD 55,000 - 90,000; Full time

Job summary

Control-Risks in Singapore seeks an Analyst to provide first-line support for employee travel and events through real-time monitoring, traveler assistance, horizon scanning, and technical intelligence support.

This role is part of a global 24/7 team, requiring holiday and weekend coverage as per the schedule. You will triage incidents, draft alerts, and coordinate with internal intelligence teams to ensure rapid, clear communications.

Qualifications

• Bachelor’s degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
• 1–3 years of intelligence experience or experience working in a GSOC.
• Experience with global risk intelligence and incident response software.
• Experience with emergency mass notification systems.
• Experience with travel risk management software platforms.
• Experience working in collaborative environments such as government or corporate security operations centers.
• Experience evaluating open-source information (media, social media, unclassified government sites) for incident analysis.
• Japanese or Chinese language fluency is a bonus.

Responsibilities

• Monitor travel-related developments impacting employees, including executives.
• Provide first-line traveler assistance and support issue resolution.
• Assist with coordination of secure transportation and vetted third-party vendors.
• Support pre-trip advisories, briefings, and traveler outreach.
• Assist with travel-related incidents and support travelers in distress.
• Support review of upcoming events and prepare situational summaries, including geofencing and weather intelligence.
• Conduct targeted monitoring during event windows and elevate concerns.
• Create and manage mass-notification groups for events.
• Monitor real-time alerts, assess relevance, and escalate per workflows.
• Draft concise alerts, situation updates, and rapid assessments.
• Provide on-demand support to internal intelligence teams.

Skills

Analytical thinking

Communication skills

Collaboration

Time management

Education

Bachelor’s degree (history, political science, intelligence analysis, criminal justice)

Tools

Emergency mass notification systems

Travel risk management software

Incident response software

Open-source information analysis tools

Job description

Embedded within a high-profile global technology firm, the Analyst provides first-line support for employee travel and events through real-time monitoring, traveler assistance, horizon scanning, and technical intelligence support. The role focuses on rapid triage, escalation, and clear communication during developing situations.

This role will be part of a global team providing 24/7 coverage to the client. It will be a requirement to work on holidays and weekends as determined by the team coverage schedule.

• Monitor travel-related developments impacting employees, including executives.
• Provide first-line traveller assistance and support issue resolution.
• Assist with coordination of secure transportation and vetted third-party vendors.
• Support pre-trip advisories, briefings, and traveller outreach.
• Assist with travel-related incidents and support travellers in distress.
• Support review of upcoming events and prepare situational summaries, including but not limited to geofencing, tactical intelligence, and weather intelligence.
• Conduct targeted monitoring during event windows and elevate concerns.
• Create and manage mass-notification groups for events.
• Monitor real-time alerts, assess relevance, and elevate per workflows.
• Draft concise alerts, situation updates, and rapid assessments.
• Provide on-demand support to internal intelligence teams.

• A bachelor’s degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
• 1-3 years of experience in intelligence experience or experience working in a GSOC.
• Experience working with global risk intelligence and incident response software.
• Experience with emergency mass notification systems.
• Experience with travel risk management software platforms.
• Experience working in a collaborative environment, such as government or corporate global security operations center, emergency operations center or a major urban area fusion center.
• Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis.
• Japanese or Chinese language fluency is an added bonus.