Insurance QA Analyst — 1-Year Contract

Success Human Resource Centre; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

Success Human Resource Centre Pte Ltd is seeking a Quality Assurance professional to support the General Insurance Team. You will conduct regular call reviews, flag potential risks to management, and prepare QA reports.

The role includes backup for Auto Insurance reviews and collaboration with management to drive improvements. Ideal candidates have QA experience, insurance product knowledge, and are proficient in Microsoft Office; meticulous and a good team player.

Qualifications

• 1+ year of quality assurance experience in insurance is preferred.
• Knowledge of General Insurance products beneficial.
• Ability to multitask and work under tight deadlines.
• Demonstrated fast learning ability and attention to detail.

Responsibilities

• Deliver QA objectives by conducting regular call reviews and flag risks to management.
• Review 15 of closed sales calls per day for the General Insurance Team.
• Backup for Auto Insurance call review purposes.
• Promptly report calls with potential quality issues to Management.

Skills

QA experience

Insurance product knowledge

Multitasking

Fast learner

Tools

Microsoft Office

Job description

Success Human Resource Centre Pte Ltd is seeking a Quality Assurance professional to support the General Insurance Team. You will conduct regular call reviews, flag potential risks to management, and prepare QA reports.

The role includes backup for Auto Insurance reviews and collaboration with management to drive improvements. Ideal candidates have QA experience, insurance product knowledge, and are proficient in Microsoft Office; meticulous and a good team player.