Insurance Administrator Patient service

PRECISION ENT SPECIALISTS PTE. LTD.; Singapore; On-site; SGD 2,800 - 4,200; Full time

Job summary

PRECISION ENT SPECIALISTS PTE. LTD. in Singapore seeks an insurance administrator to manage insurance workflows for surgeries.

You will prepare financial estimates, document letters of guarantee, and liaise with insurers by email. You will also coordinate with radiology vendors, take appointments via phone/WhatsApp, and process Mediclaim forms. The role includes filing, general clinic paperwork, and monitoring payments from patients and insurers.

Qualifications

• Experience with insurance claim processes preferred.
• Ability to prepare documentation for insurance guarantees.
• Strong written and verbal communication to liaise with insurers.

Responsibilities

• Prepare financial estimates for surgeries and explain insurance programs.
• Prepare documentation for letters of guarantee.
• Email and liaise with insurance companies; monitor responses.
• Coordinate appointments with third-party vendors and radiology departments.
• Take appointments via phone and WhatsApp.
• Submit Mediclaim forms in the system.
• General filing and paperwork in the clinic.
• Monitor payments from patients and insurers.

Skills

Insurance coordination

Customer service

Communication

Phone support

Job description

Looking for a motivated individual, keen to surmount challenges, for an insurance administrator patient service

Job scope

• prepare financial estimates for surgeries by being clear about the various insurance programs and rates
• prepare documentation to apply for letter of guarantee where required
• email and liaise with insurance company where required
• monitor responses
• coordinate appointments with 3rd party vendors/radiology departments etc
• take appointments on phone, WhatsApp
• submit Mediclaim forms on the system
• General filing and paperwork in the clinic
• Monitor payments from patient and insurers