Information Technology Infrastructure Engineer

We+ Asia; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

We+ Asia is seeking a seasoned IT Support professional to own a 3-in-1 role spanning network administration, systems management, and deskside support across multiple offices and customer sites.

The ideal candidate has a Bachelor's degree in IT, at least 5 years of relevant experience, and fluency in Mandarin and English, with hands-on expertise in Cisco Meraki, Microsoft 365, Entra ID, Active Directory, Intune, and Tanium.

Qualifications

• Bachelor's degree in IT or related field
• Minimum 5 years of relevant work experience
• Fluency in Mandarin and English is mandatory

Responsibilities

• Administer and support Cisco Meraki networking, including wireless.
• Manage Microsoft 365, Entra ID, Active Directory, Intune, and Tanium environments.
• Support Windows Server infrastructure, including DNS, DHCP, Group Policy, and file services.
• Troubleshoot desktop, server, network, and connectivity issues.
• Support backup and recovery solutions and ensure compliance with security standards.
• Provide onsite and remote support to users across offices and customer sites.
• Work with regional HQ IT team on infrastructure projects and escalations.

Skills

Mandarin

English

Education

Bachelor's Degree in Information Technology

Tools

Cisco Meraki

Microsoft 365

Entra ID

Active Directory

Intune

Tanium

Windows Server

Job description

We are seeking a seasoned and technically proficient IT Support professional to fill a critical 3-in-1 role that spans Network Administration, Systems Management, and Deskside Support.

In this capacity, you will serve as the cornerstone of our IT operations, taking comprehensive ownership of our technology infrastructure across multiple offices and customer sites.

This is not a routine support position—it demands proactive management of enterprise-grade networks, cloud platforms, and server environments, alongside a steadfast commitment to security, reliability, and operational excellence.

You will work in a fast-paced, dynamic environment where your ability to troubleshoot complex issues, collaborate with regional teams, and drive continuous improvement will directly impact business continuity and user productivity.

If you are a versatile IT professional ready to take on a challenging and rewarding role, this is your opportunity to shape and sustain the technological backbone of our organization.

Main Responsibilities

• Administer and support Cisco Meraki networking, including wireless.
• Manage Microsoft 365, Entra ID, Active Directory, Intune, and Tanium environments.
• Support Windows Server infrastructure, including DNS, DHCP, Group Policy, and file services.
• Troubleshoot desktop, server, network, and connectivity issues.
• Support backup and recovery solutions and ensure compliance with security standards.
• Provide onsite and remote support to users across offices and customer sites.
• Work with regional HQ IT team on infrastructure projects and escalations.

Qualifications & Experience

• Bachelor's Degree in Information Technology or relevant fields.
• At least 5 years of relevant work experience.
• Fluency in Mandarin and English is mandatory.

Additional Information

• This is a 3-in-1 IT role responsible for supporting network, systems, and deskside support.