Indoor Sales

MILLION ADVERTISING & SILK-SCREEN PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Million Advertising & Silk Screen Pte Ltd in Singapore is seeking a Sales Coordinator to streamline quotations, process orders, and deliver excellent customer service to both internal and external clients.

You will manage sales calls, provide product and technical information, coordinate with suppliers, and maintain files and documentation to support sales initiatives.

Qualifications

• Experience in handling quotations and purchase orders is a plus.
• Excellent written and verbal communication in English.
• Ability to organize and maintain customer and job files.

Responsibilities

• Manage incoming sales calls and respond to information and call-me requests to support customer needs
• Provide accurate product, company, and technical information to customers
• Process quotations and purchase orders accurately and promptly to support sales initiatives
• Organize and maintain customer and job files according to company policies
• Coordinate, prioritize, and schedule sales and support requests to ensure timely completion
• Assess customer or product complaints to determine if non-conformance processing is required and initiate actions accordingly
• Deliver exceptional customer service to all internal and external customers to enhance customer experience
• Source and purchase materials required for company operations efficiently
• Verify inbound materials and documentation against purchase orders to ensure accuracy and compliance
• Communicate effectively with suppliers via email, phone, and written correspondence to resolve issues and confirm orders
• Perform other duties related to company activities as assigned

Skills

Sales coordination

Customer service

Communication

Job description

Company Overview

Million Advertising & Silk Screen Pte Ltd, a 4-time award-winning company since 1979, manufactures identification products and awards. Visit www.million.com.sg & www.millionawards.com to learn more about our products and services.

Job Summary

You will coordinate sales and support activities to ensure accurate processing of quotations while delivering exceptional customer service to internal and external customers.

Responsibilities

• Manage incoming sales calls and respond to information and call-me requests to support customer needs
• Provide accurate product, company, and technical information to customers
• Process quotations and purchase orders accurately and promptly to support sales initiatives
• Organize and maintain customer and job files according to company policies
• Coordinate, prioritize, and schedule sales and support requests to ensure timely completion
• Assess customer or product complaints to determine if non-conformance processing is required and initiate actions accordingly
• Deliver exceptional customer service to all internal and external customers to enhance customer experience
• Source and purchase materials required for company operations efficiently
• Verify inbound materials and documentation against purchase orders to ensure accuracy and compliance
• Communicate effectively with suppliers via email, phone, and written correspondence to resolve issues and confirm orders
• Perform other duties related to company activities as assigned