Import & Logistics Specialist

KLA-Belgium; Singapore; On-site; SGD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation package

Job summary

KLA is seeking a logistics specialist in Singapore to advance business priorities by managing inbound shipments, expediting critical deliveries, and coordinating with buyers, freight forwarders, and warehouses. The role emphasizes proactive issue resolution, documentation accuracy, and timely status updates across transportation, receiving, and claims processes.

Ideal candidates bring a Diploma in Business Administration or 10 years of freight operations experience, strong customer service, and

Qualifications

• Diploma in Business Administration or 10 years freight operations management experience in forwarders or shipper/consignee role.
• Proficient in Microsoft Office Suite: TEAMS, OneNote, Excel, Word, and Outlook.
• Strong customer service skills including verbal and written communication.
• Able to resolve problems in a timely and efficient manner.
• Excellent communication, prioritization, and organizational skills.
• In-depth understanding of industry and company best practices for freight operations.
• A team player with the ability to multi-task and organize work systematically.
• Process Improvement mindset.
• Ability to work under pressure in a fast changing and demanding environment.

Responsibilities

• Import Shipment Monitoring & Expediting: monitor inbound shipments to warehouse and expedite critical ones.
• Buyer & Stakeholder Support: be the logistics contact for buyers and resolve delivery concerns.
• Warehouse Receiving Coordination: alert and coordinate priority receiving and special handling.
• Cargo Claims & Exception Management: investigate claims, maintain records, and follow up to closure.

Skills

Customer service

Communication

Team player

Problem solving

Organizational skills

Multi-tasking

Process improvement

Education

Diploma in Business Administration

Tools

SAP

Microsoft Office

Job description

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Key Responsibilities

Import Shipment Monitoring & Expediting

Monitor and track inbound shipments from suppliers through delivery to warehouse.

• Proactively expedite critical and time-sensitive shipments to prevent production disruptions.
• Work closely with freight forwarders, customs brokers, buyers, planners, and suppliers to ensure timely delivery.
• Investigate and resolve shipment delays, transit exceptions, customs clearance issues, and documentation discrepancies.
• Provide regular shipment status updates and elevate potential risks to stakeholders.
• Support transportation visibility and shipment performance monitoring.

Buyer & Stakeholder Support

Logistics contact for buyers on complex shipment issues.

• Coordinate with forwarders and suppliers to resolve delivery, clearance, or transportation concerns.
• Escalate unresolved shipment issues to logistics management and service providers.

Warehouse Receiving Coordination

Alert warehouse operations of urgent or critical shipments requiring priority receiving.

• Coordinate special receiving arrangements, including after-hours or weekend deliveries when necessary.
• Alert warehouse operations of special handling requirements.

Cargo Claims & Exception Management

Investigate lost, damage, shortage, or discrepancy cases involving inbound shipments.

• Prepare and submit cargo claims to carriers, freight forwarders, and logistics service providers.
• Follow up on claims status and ensure timely closure.
• Maintain proper claim records, supporting documents, and corrective action tracking.
• Work with logistics partners to minimize recurring shipment issues.

Minimum Qualifications

• Diploma in Business Administration or 10 years of freight operations management experience in forwarders or as a shipper/consignee capacity with knowledge on scheduling flow, freight operations, customs procedures, SAP experience or similar.
• Intermediate Proficient in Microsoft Office Suite: TEAMS, OneNote, Excel, Word, and Outlook.
• Strong customer service skills including verbal and written skills.
• Able to resolve problems in a timely and efficient manner.
• Excellent communication, prioritization, and organizational skills.
• In-depth understanding of industry and company best practices for freight operations.
• A team player with the ability to multi-task and organize work systematically.
• Process Improvement mindset.
• Ability to work under pressure in a fast changing and demanding environment.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Benefits

• competitive, family friendly total rewards package.

Equal Opportunity

KLA is proud to be an equal opportunity employer.

Recruitment Policy

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

We take your privacy very seriously and confidentially handle your information.