Implementation Consultant APAC (Fresh grads considered)

Global Payments; Singapore; In loco; SGD 40.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Bonuses and equity awards

Wellness Week

Family inclusion program

Paid time off

Descrizione del lavoro

Global Payments is seeking an Implementation Consultant APAC (Fresh grads considered) to support customer integrations with Worldpay payment services. You’ll coordinate with customers and internal teams to define scope, deliver solutions, and manage multiple projects, while conducting product demos and training.

You will collaborate with technical teams, ensuring smooth onboarding and troubleshooting. This role welcomes fresh graduates with a drive to learn in a fast-paced, global environment.

Competenze

• 2 years of experience managing projects and delivering customer technical integrations.
• Graduates with some relevant experience welcome to apply.
• Strong communication and interpersonal skills.
• Demonstrated analytical and problem-solving abilities.
• Curious and able to capture customer requirements.
• Technical expertise in XML, JSON API is required.
• Knowledge of Oracle/SQL and Snowflake/Streamlit is a plus.
• Able to work independently and as part of a team.

Mansioni

• Possess expert level knowledge on all relevant products and services.
• Support customers in integrating with Worldpay suite of payment services.
• Work with customer and Account Management team to understand business needs and deliver fit-for-purpose solutions.
• Assist customer and their technical team to integrate suite of products and troubleshoot incidents.
• Define finalized project scope and manage project through completion and post-live monitoring with regular stakeholder updates.
• Plan and deliver customer demos and training on product functionality.
• Handle additional duties as assigned.

Conoscenze

Project management

Stakeholder management

Communication skills

Analytical thinking

Problem solving

Independent & team player

Requirements gathering

XML/JSON API

Curiosity

Requirements funneling

Strumenti

SQL

Oracle

Snowflake

Streamlit

Splunk

Descrizione del lavoro

Implementation Consultant APAC (Fresh grads considered)

Make your mark at one of the biggest names in payments. We’re looking for a Implementation Manager to join our ever-evolving Customer Experience team and help shape the future of global commerce.

What you’ll own

• Possess expert level of knowledge on all relevant products and services.
• This is a customer-facing role, you’ll be responsible for supporting our customers in integrating with Worldpay suite of payment services.
• As a go-to expert, you’ll work directly with the customer and Account Management team to fully understand the business and deliver the solutions that are fit for purpose.
• Support the customer and their relevant technical team to integrate to our suite of products, designing and setting up their accounts, providing technical guidance, as well as assistance in troubleshooting and resolving incidents.
• You will be responsible for defining the finalized scope and managing the project right through completion and post live monitoring, following clear and well-maintained project plans. You will keep all relevant stakeholders updated with regular scheduled meetings to identify any risk early and ensure that the project is going to plan.
• You’ll use your exceptional project management skills and experience to work on a high number of projects at any one time.
• You’ll also plan and deliver customer demos and training on product functionality, to help maximize the value add to their businesses.
• Other related duties assigned as needed.

What you’ll bring

• 2 years of experience and proven background in managing projects and delivering customer technical integrations. Graduates with some relevant experience welcome to apply.
• Confidence and experience in managing relationships between internal and external stakeholders. Possess strong communication and interpersonal skills. Demonstrated ability to communicate ideas effectively and contribute constructively in stakeholder discussions.
• Strong analytical and problem-solving skills with the ability to propose innovative solutions.
• Be curious, ability to capture customer requirements and familiar with funneling techniques.
• Technical expertise in XML, JSON API is a must
• Knowledge of Database technologies: Oracle / SQL with experience in Snowflake / Streamlit being a plus.
• Ability to perform server log checks with SPLUNK analysis tool.
• Someone who can work independently as well as is a team player.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

#LI-CW2

Implementation Consultant APAC (Fresh grads considered)

Explore the benefits we offer in Singapore

My Health

• We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

• In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

• We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

• FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

My Time Off

• We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.