Implementation Consultant

CNAV BUSINESS VALUE PRIVATE LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

CNAV BUSINESS VALUE PRIVATE LTD. is seeking a post-sales implementation professional to design, install and harden enterprise cybersecurity products for clients in Singapore.

You will help assess and configure systems, conduct security testing, and prepare documentation to support audits and customer success. The role involves collaborating with senior consultants, delivering hands-on deployments and potentially mentoring junior team members.

Qualifications

• ITE, Diploma or Degree in IT or Computer Science.
• 2–4 years’ experience in implementation of enterprise product.
• Experience with Symantec/Trellix DLP, SEP or Carbon Black is preferred.
• Some experience with AWS, Google Cloud or Azure administration is preferred.
• Good troubleshooting in TCP/IP, networking, Firewall, Windows/Linux/UNIX.
• Knowledge of Windows/Linux hardening is a plus.
• Fluency in Mandarin and English for Chinese clients.
• Willingness to travel within South-East Asia.
• IT product certifications are an added advantage.
• Must be able to work without supervision.

Responsibilities

• Provide support to senior in Assess and Design Workshop for customers.
• Carry out installation and configuration of the cybersecurity product.
• Conduct OS hardening according to security standards (CIS).
• Conduct SIT, UAT, SSAT and OAT.
• Create documentation using Word or Excel.
• Develop presentation slides using PowerPoint.
• Support Security Operations team as needed.
• Attend training to get certified for selected enterprise products.

Skills

Interpersonal skills

Bilingual English-Mandarin

Problem solving

Education

ITE/ Diploma or Degree in IT or CS

Tools

Symantec/Trellix DLP

Symantec/Trellix SEP

Carbon Black EDR

Job description

Role Description

Step into a role thatpromises exponential growth—where your current technical skillset willevolve rapidlythrough real-worldexposure to implementing cybersecurity tools, providing our client a working solution.

This position is apost-sales implementation role. You may involve handling a complete full cycle of implementation, or contributing to only specific phases, based on business needs and individual capability. Apart from implementation of enterprise Cybersecurity product, you are expected to assist Principal Consultant or Director in performing Security Assessment, preparing customer for Cybersecurity Audit or even develop solution to manage customers' gaps in data protection or any other Cybersecurity defence. Candidates with substantial experience may be considered for aSenioror Principal designation, where they can learn how to mentor junior team members and oversee solution delivery to ensure customer confidence and satisfaction.

This role is a key part of our delivery team, contributing to the consistent provision of high-quality outcomes and serving as atrusted advisor to our clients.

Background

We are seeking acommitted, analytical and adaptable individualto join our team. The ideal candidate iseither an experienced infrastructure Engineer that has experience in deploying Enterprise product or a seasoned Information Technology (IT) professionallooking for opportunity to expose to cybersecurity tools and build up Cybersecurity Consulting experience.

The successful candidate should be someone ableto demonstrate a proactive, ‘can-do’attitude andstrong analytical troubleshooting capabilities. Given the emerging nature of the security technologies we are working with, the role requires a willingness to learn and adapt to new products within a compressed timeframe.

Given our business focus, we are only able to consider applications from Singaporean or Permanent Resident. Due to projects with China and our Chinese suppliers, we might need some ability in understanding or speaking Chineseother than English.

Qualification

1. Singaporean or Permanent Resident with ITE, Diploma or Degree in IT or Computer Science.
2. 2 to 4 years’ experience in implementation experience of enterprise product.
3. Candidate with prior experience in the following products are preferred:
   • a. Symantec/Trellix/Skyhigh/Forcepoint Data Loss Prevention (DLP) solution or equivalent
   • b. Symantec/Trellix Endpoint Protection (SEP) solution or equivalent
   • c. Carbon Black EDR or Application Control or equivalent
4. Some experience with AWS, Google Cloud or Azure administration is preferred.
5. Good troubleshooting skill in TCPIP, Internetworking, Firewall, OS such as MS Windows, Linux, SUN Solaris, AIX.
6. Technical experience in Microsoft Windows, Linux or UNIX hardening will be an added advantage.
7. Good interpersonal communication skill.
8. Able to speak both Mandarin and English fluently (for our Chinese customers/suppliers).
9. Passionate about achieving customer satisfaction.
10. Passionate about learning new technology.
11. Ability to pick up new technology with computer-based training within short-timeframe.
12. Able to travel within South-East Asia.
13. IT products certification is an added advantage.
14. Must be able to work without supervision.
    

Duties

1. As a member of project team to
   • a. Provide support to senior in Assess and Design Workshop for customers
   • b. Carry out installation and configuration of the Cybersecurity product
   • c. Conduct OS hardening according to Security Configuration Standard such as CIS benchmark
   • d. Conduct SIT, UAT, SSAT and OAT
   • e. Create documentation using Microsoft Words or Excel
   • f. Develop presentation slides using Microsoft PowerPoint
2. To support Security Operation team as and when needed
3. Attend training to get certified for selected enterprise products