Immigration & Relocation Consultant

HUAXIA IMMIGRATION PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HUAXIA IMMIGRATION PTE. LTD. in Singapore is seeking an experienced client advisor to deliver tailored immigration solutions and drive client satisfaction. You will conduct policy research, consult with clients, design relocation plans, and manage cases across pre-application to submission.

The role emphasizes strong communication, problem-solving, and a proactive service mindset to succeed in a fast-paced immigration consultancy environment.

Qualifications

• Education: Diploma or Degree in Business Administration, Marketing, International Business, Law, or a related discipline.
• Experience: At least 2 years in immigration consultancy, overseas relocation, international education consultancy, or related client advisory roles.
• Domain Knowledge & Learning Agility: Strong interest in global immigration matters, with a drive to stay updated on policy changes.
• Interpersonal Skills: Excellent communication, negotiation, and client relationship management with a service mindset.
• Work Ethic: Highly professional, responsible, trustworthy, and committed to premium client service.
• Problem-Solving & Clarity: Ability to analyze complex client requirements, design suitable solutions, and articulate information clearly.
• Organizational Skills: Ability to manage multiple clients and cases simultaneously.
• Network (Advantage): Existing network of prospective clients or business contacts is advantageous.
• Local Expertise (Advantage): Experience with Singapore Immigration, PR, EP, investor migration, or family relocation is preferred.
• Attribute: Proactive, target-oriented, and comfortable in a fast-paced client-facing environment.

Responsibilities

• Policy & Market Research: Stay up to date with global immigration policies and regulations, incl. programmes, eligibility, and requirements.
• Client Consultation & Sales Conversion: Follow up with prospects, understand needs, arrange consultations, and convert qualified prospects into clients.
• Solution Design: Develop tailored immigration and relocation solutions based on clients’ circumstances.
• Pre-Application Guidance: Guide clients through document collection, verification, and preparation.
• Case & Stakeholder Management: Monitor progress, coordinate with teams, and update clients.
• Client Relationship & Service Excellence: Maintain professional communication and high client satisfaction.
• Continuous Learning: Keep learning about international immigration programmes and regulatory updates.

Skills

Interpersonal skills

Communication

Negotiation

Client relationship management

Learning agility

Proactive service

Trustworthy

Organization

Problem-solving

Service-minded

Education

Diploma or Degree in Business Administration, Marketing, International Business, Law, or related discipline

Job description

Key Responsibilities

1. Policy & Market Research: Stay up to date with global immigration policies and regulations, including the latest programmes, eligibility criteria, and application requirements of major immigration destinations.

2. Client Consultation & Sales Conversion: Follow up with prospective clients, understand their immigration needs and objectives, arrange consultations/meetings, and drive the conversion of qualified prospects into clients.

3. Solution Design: Develop and recommend tailored immigration and relocation solutions based on clients’ individual circumstances, family profiles, financial considerations, and long-term objectives.

4. Pre-Application Guidance: Guide clients through the pre-application preparation process, including document collection, verification, and other necessary arrangements.

5. Case & Stakeholder Management: Monitor and follow up on client application progress post-engagement, coordinate with internal teams and external professionals where required, and ensure timely updates to clients.

6. Client Relationship & Service Excellence: Maintain professional and effective communication throughout the service cycle, address client enquiries promptly, and ensure high standards of client satisfaction.

7. Continuous Learning: Continuously enhance knowledge of international immigration programmes, market trends, and regulatory updates to deliver high-quality advisory services.

Requirements

1. Education: Diploma or Degree in Business Administration, Marketing, International Business, Law, or a related discipline.

2. Experience: At least 2 years of relevant experience in immigration consultancy, overseas relocation, international education consultancy, or related client advisory roles.

3. Domain Knowledge & Learning Agility: Strong interest in global immigration matters, with the drive to continuously learn and stay updated on evolving policy changes.

4. Interpersonal Skills: Excellent communication, negotiation, and client relationship management skills with a strong service-oriented mindset.

5. Work Ethic: Highly professional, responsible, trustworthy, and committed to delivering premium client service.

6. Problem-Solving & Clarity: Ability to analyze complex client requirements, design suitable solutions, and articulate information clearly and professionally.

7. Organizational Skills: Strong organizational and multi-tasking abilities to effectively manage multiple clients and cases simultaneously.

8. Network (Advantage): Candidates with an existing network of prospective clients or relevant business contacts will have a distinct advantage.

9. Local Expertise (Advantage): Prior experience handling Singapore Immigration, Permanent Residence (PR), Employment Pass (EP), investor migration, or family relocation is highly preferred.

10. Attribute: Proactive, target-oriented, and comfortable working in a fast-paced, client-facing environment.