IDC Asset Engineer/Technician

EZSVS; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

EZSVS in Singapore is seeking a data center asset management professional to oversee asset lifecycle, inventory counts, and asset ledger maintenance at our IDC data center.

Responsibilities include on-site 5x8 hour support, strict adherence to SOPs, ticketing with SLA targets, and data analysis for risk mitigation. Fluency in English and Chinese is beneficial for collaboration.

Qualifications

• Diploma degree or above, preferred in CS, Logistics, or related fields.
• 1+ years in data center asset or warehouse management.
• Experience with asset management systems and inventory tracking.

Responsibilities

• On-Site Support & Emergency Response: Provide 5x8 hour on-site support at the IDC data center and respond to out-of-hours emergencies.
• Compliance & SOP Execution: Strictly follow asset management policies, ethics, and SOPs including visitor and inventory registration.
• ITAM & Ticketing Operations: Manage asset systems and handle tickets per SLA to ensure data accuracy and high SLA achievement.
• Asset Lifecycle & Inventory Management: Oversee asset safety across storage, transport, deployment, decommissioning and perform regular inventories.
• Data Analysis & Risk Mitigation: Use software tools for data queries, exception reporting, and identifying environment/security risks.
• Project Execution & Team Collaboration: Communicate effectively, solve problems, manage own tasks, and drive small process improvements.

Skills

Data center hardware

Warehouse management

Asset management systems

Inventory analysis

Education

Diploma or above

Tools

Asset management tools

Job description

Responsible for the accurate, secure, and compliant management of various data center assets, covering asset lifecycle management, inventory counting, asset ledger maintenance, and on-site operational support. Requires strong organizational and coordination skills, a meticulous and rigorous working attitude, and the ability to ensure that asset management complies with company policies and industry standards.

II. Job Responsibilities

I. Job Overview

Responsible for the accurate, secure, and compliant management of various data center assets, covering asset lifecycle management, inventory counting, asset ledger maintenance, and on-site operational support. Requires strong organizational and coordination skills, a meticulous and rigorous working attitude, and the ability to ensure that asset management complies with company policies and industry standards.

II. Job Responsibilities

• 1. On-Site Support & Emergency Response Provide 5x8 hour on-site support at the IDC data center and promptly respond to out-of-hours emergencies when needed.
• 2. Compliance & SOP Execution Strictly adhere to asset management policies, code of ethics, and company SOPs (including visitor and inventory registration) ensuring fully compliant operations.
• 3. ITAM & Ticketing Operations Manage asset systems and process tickets based on SLA requirements to guarantee 100% data accuracy and high SLA achievement rates.
• 4. Asset Lifecycle & Inventory Management Oversee asset safety across all lifecycle stages (storage, transport, deployment, decommissioning) and conduct regular physical-to-system inventories.
• 5. Data Analysis & Risk Mitigation Utilize software tools for data query, exception reporting, and identifying IDC environmental/security risks.
• 6. Project Execution & Team Collaboration Demonstrate strong communication, independent problem-solving, self-management, and the ability to drive small projects or process optimizations.

III. Requirements

• Education Requirement Diploma degree or above, with a preference for majors in Computer Science, Logistics, Warehouse Management, Information Management, or related fields.
• Work Experience 1+ years of experience in data center asset management, warehouse management, or related fields.
• Professional Skills Familiar with common data center IT equipment such as switches and servers, as well as accessories such as optical modules, line cards, and fiber optics. Equipped with warehouse management experience, understanding management requirements for dust-proofing and moisture-proofing in data center storage environments. Proficient in using asset management systems and related tools to perform inventory tracking, data queries, statistical analysis, and exception management.
• Communication Skills Possess clear, logically structured expression skills, be good at listening, and communicate politely and effectively. Must be fluent in both Chinese and English.
• Teamwork Possess a strong team-oriented mindset, able to actively cooperate with team members to complete various tasks.
• General Management Skills Possess strong self-management skills, capable of handling routine work independently, and equipped with the ability to independently drive small projects or specialized tasks.