Presales Consultant (Internet Data Center)

China Mobile International Limited; Singapore; Vor Ort; SGD 90.000 - 150.000; Vollzeit

Zusammenfassung

China Mobile International Limited in Singapore seeks an IDC Solutions Design Specialist to design architecture and IDC solutions aligned with customer needs. You will provide daily IDC business support and ensure seamless provisioning across A-end and B-end customers.

The role requires a bachelor's degree, 5+ years of IDC technical support experience, and strong English and Mandarin communication. Familiarity with servers, networks, big data, AI computing, and related fields is expected.

Qualifikationen

• Bachelor's degree or above required.
• IDC technical support experience preferred.
• Minimum 5 years of experience in IDC/telecom support.
• Familiar with servers, networks and related hardware/software.
• Experience in big data/AI computing/internet fields.
• Excellent teamwork and ability to work under pressure.
• Strong written and verbal English and Mandarin communication skills.

Aufgaben

• Design IDC solutions and architecture to meet customer needs and provide daily IDC business support.
• Manage IDC demands and maintain daily operations including opportunity collection, schedule monitoring, procurement support, and solution support.
• Provide progress updates during project lifecycle for A-end and B-end customers.
• Conduct risk management and process optimization, and consolidate internal reports weekly/monthly.
• Collaborate with overseas customers and work outside office hours if necessary.

Kenntnisse

English

Mandarin

Teamwork

Communication

Ausbildung

Bachelor's degree or above

Jobbeschreibung

• Provide IDC solution design according to customer needs, ensure architecture design, system design, IDC solutions to meet customer needs and provide daily IDC business support.
• Manage IDC demands, maintain IDC daily business operations, including business opportunity collection, schedule monitoring, IDC procurement support, IDC solution support, and other IDC services.
• Familiar with IDC business and technical support progress.
• Study the technical evolution of IDC, and design CMI IDC solutions, IDC business management and technical support methods.
• Manage and provide regular progress updates during the IDC business support project lifecycle for A-end and B-end customers.
• Conduct risk management, procedure optimisation, and elevate all outstanding issues during the provisioning stage. Consolidate, revise and update internal reports weekly and monthly.
• Work with overseas customers outside office hours if necessary.

Requirements:

• Bachelor's degree or above
• IDC technical support experience is preferred
• Minimum 5 years of experience. Candidates with less experience may be considered
• Familiar with the functions of server, network and other network hardware and software
• Experience in big data, AI computing, Internet and other related fields
• Excellent teamwork skills, hardworking, self-motivated and able to work under pressure
• Excellent written and verbal communication skills in both English and Mandarin

All personal data provided will be used for consideration of your job application only.