ICT Collaboration Services Specialist

ITCAN PTE. LIMITED; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

ITCAN PTE. LIMITED is seeking a Senior Microsoft 365 Administrator to manage and support a large enterprise Microsoft 365 environment in Singapore.

You will oversee account provisioning, identity and access controls, and end-user service configurations across Entra ID, Exchange Online, SharePoint Online, Teams and OneDrive for Business. The role requires hands-on expertise with Microsoft 365 services, strong troubleshooting skills across identity, messaging and collaboration platforms, and a

Qualifications

• Senior hands-on experience administering Microsoft 365 services in an enterprise environment.
• Strong working knowledge of Microsoft Entra ID, Exchange Online, SharePoint Online, Microsoft Teams and OneDrive for Business.
• Experience supporting and administering large-scale enterprise Microsoft 365 environments.
• Good troubleshooting and problem-solving skills across identity, messaging and collaboration platforms.

Responsibilities

• Operate, administer and support account lifecycle management through the in-house Account Provisioning System, on-premises Active Directory servers and Microsoft 365 services, including Entra ID, Exchange Online, SharePoint Online, Teams and OneDrive for Business.
• Manage configurations for mailboxes, distribution lists, shared mailboxes, Teams and SharePoint Online sites in accordance with approved operational standards.
• Configure and maintain security-related settings, including MFA, role assignments and service-level access controls within Microsoft 365.

Tools

Microsoft 365 administration

Entra ID

Exchange Online

SharePoint Online

Microsoft Teams

OneDrive for Business

Job description

Requirements

• Senior hands‑on experience administering and supporting Microsoft 365 services in an enterprise environment.
• Strong working knowledge of Microsoft Entra ID, Exchange Online, SharePoint Online, Microsoft Teams and OneDrive for Business.
• Experience supporting and administering large‑scale enterprise Microsoft 365 environments.
• Good troubleshooting and problem‑solving skills across identity, messaging and collaboration platforms.

Key Responsibilities

• Operate, administer and support account lifecycle management through the in‑house Account Provisioning System, on‑premises Active Directory servers and Microsoft 365 services, including Microsoft Entra ID, Exchange Online, SharePoint Online, Microsoft Teams and OneDrive for Business.
• Manage configurations for mailboxes, distribution lists, shared mailboxes, Microsoft Teams and SharePoint Online sites in accordance with approved operational standards.
• Configure and maintain security‑related settings, including Multi‑Factor Authentication (MFA), role assignments and service‑level access controls within Microsoft 365.