Hybrid Insurance Transformation Director

Manulife; Singapore; Hybrid; SGD 220,000 - 360,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Manulife is seeking a Corporate Transformation Director/Lead to drive strategic initiatives across insurance functions including distribution, operations, underwriting, claims and customer experience. You will partner with senior leaders to define roadmaps, lead cross-functional programs and deliver measurable ROI.

In this role, you’ll champion change, design scalable lean-agile solutions, and advance a culture of continuous improvement in a complex, fast-evolving environment.

Qualifications

• Deep understanding of insurance business models, distribution, operations, and regulatory environments.
• Experience leading large-scale transformation programs across multiple functions.

Responsibilities

• Define and translate enterprise strategy into actionable roadmaps.
• Lead cross-functional programs delivering measurable outcomes and ROI.
• Champion change management and drive adoption across the organisation.
• Establish KPIs and ensure timely delivery of transformation initiatives.

Skills

Insurance domain expertise

Strategic leadership

Change management

Stakeholder engagement

Data-driven decision making

PMO/Agile familiarity

Education

MBA or related master's degree

10+ years transformation/strategy experience

Tools

PowerPoint

Excel

Word

PMO tools (MoP/PMP)

Job description

Manulife is seeking a Corporate Transformation Director/Lead to drive strategic initiatives across insurance functions including distribution, operations, underwriting, claims and customer experience. You will partner with senior leaders to define roadmaps, lead cross-functional programs and deliver measurable ROI.

In this role, you’ll champion change, design scalable lean-agile solutions, and advance a culture of continuous improvement in a complex, fast-evolving environment.