Hybrid Cloud Engineer L2 — Multi-Cloud Ops & Automation

AVATAR MODERN TECHNO SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

AVATAR MODERN TECHNO SERVICES PTE. LTD. is seeking an experienced L2 operations engineer to provide Level 2 support for hybrid cloud infrastructure spanning Windows Server, VMware, Nutanix, AWS and Azure environments.

You will handle incident resolution, patching, automation, disaster recovery planning, and runbooks, while ensuring adherence to SLAs through 24x7 support and shift-based coverage. The role requires scripting in PowerShell/Python, IaC with Ansible or Terraform, and coordination

Qualifications

• L2 support for hybrid cloud infrastructure including Windows Server and virtualization platforms.
• Experience in incident, problem, change and service request management in enterprise environments.
• Familiarity with automation tooling and IaC to improve operational efficiency.

Responsibilities

• Provide Level 2 support for Windows Server, VMware, Nutanix, AWS and Azure environments.
• Perform incident resolution, patching, vulnerability remediation, and DR planning.
• Maintain SOPs, runbooks, CMDB and operational documentation.

Skills

Operational support

Incident management

Automation proficiency

SLA adherence

Tools

Windows Server

VMware

Nutanix Prism

AWS

Azure

Ansible

Terraform

PowerShell

Python

Shell scripting

Job description

AVATAR MODERN TECHNO SERVICES PTE. LTD. is seeking an experienced L2 operations engineer to provide Level 2 support for hybrid cloud infrastructure spanning Windows Server, VMware, Nutanix, AWS and Azure environments.

You will handle incident resolution, patching, automation, disaster recovery planning, and runbooks, while ensuring adherence to SLAs through 24x7 support and shift-based coverage. The role requires scripting in PowerShell/Python, IaC with Ansible or Terraform, and coordination