Human Resources Operations Specialist (HK/SG Based)

JC Consulting; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JC Consulting in Singapore seeks an HR Operations Specialist to manage APAC payroll, administer benefits, and maintain HRIS data, supporting the employee lifecycle across regions.

The role partners with Talent Acquisition, Legal, Compliance and business leaders to drive process improvements while ensuring confidentiality and data integrity within Workday and related systems.

Qualifications

• Bachelor’s degree in a related field with strong academic record and at least 3 years in HR operations.
• Experience with payroll, benefits, immigration, and HRIS is required.
• Proficiency in Excel (pivot tables, V-lookups) and data integrity.

Responsibilities

• Oversee End-to-End APAC Payroll Management with external vendors.
• Support Benefits Administration across APAC, including enrollments and renewals.
• Manage HRIS transactions and employee data in Workday.
• Improve the full employee lifecycle with global People Operations.
• Conduct HR data audits and maintain physical personnel files.
• Update regional employee handbooks on Confluence.
• Conduct compliance research on employment and benefits laws.
• Protect confidentiality of company information.
• Identify opportunities for process improvements and automation.
• Collaborate with talent acquisition, legal, compliance, and leaders.

Skills

Education & Experience

HRIS Knowledge

Benefits Knowledge

Excel Proficiency

Attention to Detail

Tech-Savvy & Curious

Project Management

Adaptability & Problem Solving

Communication Skills

Self-Motivated & Independent

Growth Mindset

Team Spirit

Education

Bachelor’s degree in related field

Tools

Workday

Ultimate Software

PeopleSoft

Greenhouse

Job description

We are seeking a highly organized and detail-oriented individual to join our team as the HR Operations Specialist, supporting a seamless employee lifecycle experience and contributing to various HR projects. This role provides exposure to key HR functions, including benefits, payroll, compensation, immigration, global mobility, HRIS, and employee relations. The HR Operations Specialist will collaborate closely with cross-functional teams like talent acquisition, talent development, legal, compliance, and business leaders, as well as with external vendors.

What You'll Do:

• End-to-End APAC Payroll Management: Manage ongoing payroll operations across APAC in partnership with external vendors, ensuring accuracy, timeliness, compliance, and continuous process improvement to support an efficient employee experience.
• Benefits Administration: Support benefits administration across APAC, including employee queries, enrollments and changes, coordination with brokers and vendors, and annual renewals, while maintaining accurate records and a positive employee experience.
• HRIS Management: Manage HRIS transactions and employee data in Workday, ensuring accurate lifecycle processing, strong data integrity, effective downstream payroll support, and continuous improvement of HR processes and data flows.
• Employee Experience: Partner with the global people operations team to continuously improve the full employee lifecycle, managing key processes such as contract renewals, reference checks, VOE issuance, and support for Shanghai Hukou applications.
• Data Integrity & Audits: Conduct HR data audits, maintain physical personnel files (P-files), respond to general HR inquiries, and validate employee data within Workday.
• Policy Maintenance: Update regional employee handbooks on the Company Intranet (Confluence) as policies evolve.
• Compliance Research: Research and ensure compliance with employment and benefits laws and regulations.
• Confidentiality: Protect company information by maintaining strict confidentiality.
• Take entrepreneurship to identify opportunities where we can do things differently.
• Other duties as assigned or needed

Skills You’ll Need:

• Education & Experience: Bachelor’s degree in a related field with a strong academic record and at least 3 years in HR operations, payroll, benefits, or a related area.
• HRIS Knowledge: Familiarity with HR systems like Workday, Ultimate Software, PeopleSoft, or Greenhouse.
• Benefits Knowledge: Understanding of benefit plan principles and relevant laws.
• Excel Proficiency: Advanced Excel skills, including pivot tables and V-lookups.
• Attention to Detail: Strong focus on accuracy and the ability to prioritize tasks effectively.
• Tech-Savvy & Curious: Interest in workflow automation and a proactive approach to technology.
• Project Management Skills: Background in process improvement and project management.
• Adaptability & Problem Solving: Creative problem-solver with resilience to change, able to adapt to ad hoc situations.
• Communication Skills: Effective verbal and written communication skills, with experience working with various management levels and functions.
• Self-Motivated & Independent: Ability to work independently in a fast-paced environment, managing multiple projects with minimal supervision.
• Growth-Oriented Mindset: A self-starter with intellectual curiosity, a desire to learn broadly across HR operations, and a willingness to gain diverse experiences within people operations.
• Team Spirit: A healthy sense of humor and enthusiasm for working collaboratively within the People Operations team.