Human Resources - Learning & Development Off-Cycle Internship (Jan - Jun 27)

PwC; Singapore; On-site; SGD 10,044 - 16,740; Full time

Job summary

PwC Singapore is seeking a Learning & Development Intern to support end-to-end training initiatives within a professional services environment. You will work with the L&D team to coordinate programmes, manage data, and enhance the learning experience for employees.

Responsibilities include administering courses, scheduling, liaising with participants and instructors, supporting classroom sessions, preparing materials, and contributing to data reporting and process improvements.

Qualifications

• Proficiency in Microsoft Excel.
• Excellent academic achievements with strong involvement in co-curricular activities.
• Professional conduct and responsibility in work commitments.
• Willing to go the extra mile.
• Ability to work in a fast-paced and dynamic environment.
• Analytical, agile and adaptable to change.
• Handle, manipulate and analyse data and information responsibly.
• Good interpersonal and communication skills.
• Meticulous and well organised.
• Excellent coordination and follow-up skills.
• Uphold the firm's code of ethics and business conduct.
• Team player and a keen learner.

Responsibilities

• Provide administrative support for learning programmes and initiatives.
• Organize and schedule courses, including managing enrolments and logistics.
• Correspond with participants, instructors and internal stakeholders on course details.
• Maintain accurate training records and databases.
• Provide support for in-person and virtual classroom sessions (set-up, attendance tracking, materials preparation).
• Assist in preparation and distribution of training materials and resources.
• Coordinate with vendors and facilitators where required.
• Support implementation and optimisation of L&D technology solutions (e.g., Learning Management Systems, digital learning platforms).
• Participate in L&D tech-related projects, including process improvements and automation initiatives.
• Compile and analyse usage and engagement data to identify trends and opportunities to enhance learning solutions.
• Work on documentation, workflows and simple troubleshooting related to L&D technologies.
• Assist in preparing management and training reports (e.g., attendance, feedback, completion rates).
• Handle, manipulate and analyse training-related data responsibly.
• Help monitor learning metrics and provide insights for continuous improvement.
• Provide ad hoc support to the L&D team on various projects and initiatives.
• Contribute ideas to enhance learner engagement and programme effectiveness.
• Participate in internal meetings and discussions as a learning opportunity.

Skills

Microsoft Excel

Interpersonal skills

Communication skills

Analytical

Team player

Organised

Job description

As a Learning & Development Intern, you will support the end-to-end execution of training initiatives and gain hands‑on exposure to how an L&D function operates in a professional services environment. You will work closely with the L&D team to coordinate programmes, manage data, and contribute to enhancing the learning experience for employees.

Training Administration & Coordination

• Provide administrative support for learning programmes and initiatives
• Organize and schedule courses, including managing enrolments and logistics
• Correspond with participants, instructors and internal stakeholders on course details
• Maintain accurate training records and databases

Programme & Classroom Support

• Provide support for in‑person and virtual classroom sessions (e.g. set‑up, attendance tracking, materials preparation)
• Assist in the preparation and distribution of training materials and resources
• Coordinate with vendors and facilitators where required

L&D Technology & Projects

• Support implementation and optimisation of L&D technology solutions (e.g. Learning Management Systems, digital learning platforms and tools)
• Participate in L&D tech‑related projects, including process improvements and automation initiatives
• Compile and analyse usage and engagement data to identify trends and opportunities to enhance learning solutions
• Work on documentation, workflows and simple troubleshooting related to L&D technologies

Data & Reporting

• Assist in preparing management and training reports (e.g. attendance, feedback, completion rates)
• Handle, manipulate and analyse training‑related data responsibly
• Help monitor learning metrics and provide insights for continuous improvement

Team & Project Support

• Provide ad hoc support to the L&D team on various projects and initiatives
• Contribute ideas to enhance learner engagement and programme effectiveness
• Participate in internal meetings and discussions as a learning opportunity

What we are looking for

• Students from any discipline are welcome to apply
• Proficiency in Microsoft Excel
• Excellent academic achievements with strong involvement in co‑curricular activities
• Conduct yourself in a professional manner and take responsibility for work and commitments
• Willing to go the extra mile
• Ability to work effectively in a fast‑paced and dynamic environment
• Analytical, agile and adaptable to change
• Handle, manipulate and analyse data and information responsibly
• Possess good interpersonal and communication skills
• Meticulous and well organised
• Excellent coordination and follow‑up skills
• Uphold the firm's code of ethics and business conduct
• Team player and a keen learner