Human Resource Business Partner (HRBP)

SATO Global Business Services Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SATO Global Business Services Pte Ltd. in Singapore seeks an experienced HR Business Partner to collaborate with local management and HR representatives across SEA, implementing HR policies aligned with corporate guidelines.

You will administer the LMS for GMCs outside Japan, drive learning engagement, and support HR data, reporting and analytics for Global HR, ensuring governance and data privacy compliance.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of HR Business Partner experience, preferably in a regional or multinational setting.
• Strong ability to collaborate with senior management and influence HR policy implementation.
• Knowledge of Singapore employment legislation and data privacy requirements; awareness of regional HR regulations is an advantage.
• Experience in LMS administration, HRIS, corporate training coordination, or HR digitalization projects is a plus.
• Good working knowledge of Microsoft 365 (Excel, PowerPoint, Teams, Forms) and data tools such as Power BI; familiarity with AI tools such as Microsoft Copilot is an advantage.
• Excellent communication, problem-solving, and stakeholder management skills.
• Ability to work independently while coordinating with a global HR team.

Responsibilities

• Work closely with the local Management team of subsidiaries to implement HR policies and processes aligned with corporate guidelines.
• Draft, review and update HR policies and related forms in line with local legislation such as the Singapore Workplace Fairness Act, and coordinate review and approval with local HR and Management as the baseline of HR Business Partnering.
• Provide HR advisory on employee relations and workplace policies, ensuring compliance with governance standards.
• Manage and support the recruitment process for subsidiaries, including talent acquisition strategy, interview coordination, and selection.
• Oversee performance management processes, guiding subsidiaries in appraisal execution and employee development planning.
• Act as the first point of contact for HR-related issues in subsidiaries without a local HR team.

Skills

HR policies

Stakeholder mgmt

Employee relations

LMS administration

HRIS ClayHR

Power BI

Data privacy

Excel

Education

Bachelor’s degree in HR

Tools

Microsoft 365

LMS platform

Job description

The HR Business Partner is responsible for supporting the subsidiaries (GMCs), mainly in S.E.A, working closely with local Management teams and HR Representatives to develop and implement HR policies and address local HR matters. The role also supports the administration of the company’s internal LMS for GMCs outside Japan, leads regular learning engagement with GMCs, and supports HR data, reporting and analytics for Global HR and management.

Responsibilities:

HR Business Partnering for Subsidiaries

• Work closely with the local Management team of subsidiaries to implement HR policies and processes aligned with corporate guidelines.

• Draft, review and update HR policies and related forms (e.g., Recruitment, Grievance and Performance Management policies; Request to Recruit Form, Employment Application Form, Interview Assessment Matrix) in line with local legislation such as the Singapore Workplace Fairness Act, and coordinate review and approval with local HR and Management as the baseline of HR Business Partnering.

• Provide HR advisory on employee relations and workplace policies, ensuring compliance with governance standards.

• Manage and support the recruitment process for subsidiaries, including talent acquisition strategy, interview coordination, and selection.

• Oversee performance management processes, guiding subsidiaries in appraisal execution and employee development planning.

• Act as the first point of contact for HR-related issues in subsidiaries without a local HR team.

Learning Management System (LMS) Administration

• Collaborate with local HR representative and local subject matter experts to define, create training content and templates for the internal LMS.

• Act as the liaison between the local subject matter experts and the internal LMS team to ensure smooth content creation and system updates.

• Oversee User Acceptance Testing (UAT) and work with trainers to refine training materials.

• Troubleshoot LMS-related issues and provide guidance to end-users.

• Support local HR Representative in maintaining training completion records and generating reports for management.

• Support GMC LMS administrators through onboarding and hands‑on sessions (e.g., external training record import, user account set‑up, report distribution, course enrolment and exclusion requests).

• Coordinate the development and rollout of learning content (e.g., PDCA modules, mandatory compliance and human rights courses), including working with subject matter experts, video interviews, stakeholder reviews and course enrolment.

• Plan and lead Quarterly Meetups with GMCs to review learning KPIs (completion rate, learning hours passing rate, mandatory and human rights course completion), share LMS updates and Global HR projects, and follow up on action items and meeting minutes.

HR Data, Reporting and Analytics

• Collect, consolidate and analyze HR data from GMCs to prepare HR data fact sheets and reports for Global HR and executive management.

• Drive HR master data housekeeping in the HRIS (ClayHR) with GMCs, such as department, job title, sub‑category and classification, to ensure data is accurate and consistent.

• Work with GMCs to check local data privacy and NDA requirements before HR data is shared with or consolidated at HQ.

• Support HR system and integration matters between the HRIS and the LMS and liaise with GMCs and system vendors on reported issues.

Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum 5 years of HR Business Partner experience, preferably in a regional or multinational setting.

• Strong ability to collaborate with senior management (GMs/MDs) and influence HR policy implementation.

• Knowledge of Singapore employment legislation (including the Workplace Fairness Act) and data privacy requirements; awareness of regional HR regulations is an advantage.

• Experience in LMS administration, HRIS, corporate training coordination, or HR digitalization projects is a plus.

• Good working knowledge of Microsoft 365 (Excel, PowerPoint, Teams, Forms) and data tools such as Power BI; familiarity with AI tools such as Microsoft Copilot is an advantage.

• Excellent communication, problem‑solving, and stakeholder management skills.

• Ability to work independently while coordinating with a global HR team.

Competencies:

• Strong stakeholder management skills.

• Ability to handle multiple projects and work across different time zones.

• Proactive problem‑solver with a keen attention to detail.

• Adaptability and willingness to work in a dynamic, international environment.

• Data-driven and analytical, able to translate HR and learning data into clear insights for stakeholders.

• Digital and AI mindset: proactively explores and applies technology tools and AI (e.g., Microsoft Copilot, Power BI, generative AI tools) to improve work efficiency, data analysis, reporting, content creation and meeting documentation, while following company IT, data privacy and confidentiality guidelines.