HRBP

Zota Group

Singapore

On-site

SGD 180,000 - 300,000

Full time

14 days+

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Benefits offered by this job

Private chef

Pastry chef

Annual bonuses

Fully stocked kitchen

Weekly happy hours

Yoga and Pilates classes

Shiatsu massages

Job summary

Zota Group in Singapore is seeking an experienced Head of HR to partner with department heads, lead a global HR team, and manage end-to-end people processes in Salesforce. You will ensure data integrity, build talent strategies, and drive practical performance reviews across regions.

Qualifications include 8+ years of HR leadership, English fluency, and hands-on Salesforce experience in a fast-growth startup or scale-up environment. Local office culture and regulatory alignment are key.

Qualifications

8+ years of professional HR experience with end-to-end ownership of people processes.

Responsibilities

Act as a close partner and trusted advisor to Heads of Departments (HODs).
Lead a global HR team and own day-to-day employee processes in Salesforce.
Maintain org charts, reporting lines and department structures in Salesforce.
Ensure global HR standards while tailoring execution to local offices.
Provide managerial coaching, performance reviews, and practical tools to HODs.
Oversee recruitment, onboarding, and offboarding with Legal coordination.

Skills

HR Leadership

Relationship Management

Salesforce

Org Data Integrity

Global Collaboration

Talent Strategy

Managerial Coaching

Performance Reviews

Conflict Resolution

Recruitment & Onboarding

Startup Experience

English Fluency

Tools

Salesforce

Job description

We are:

Zota is a payment (B2B) gateway technology hub, serving as a one-stop shop for online businesses, enabling them to accept payments from anyone, anywhere. We are a global company connected to over 1,000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods on a single payment page.

Main Roles and Responsibilities:

Interpersonal Excellence & Relationship Management

Middle Management Ally: Act as a close partner and trusted advisor to Heads of Departments (HODs). Understand their daily operational struggles, diagnose friction points, and provide them with active, human-centric support rather than bureaucratic barriers.

Employee Connection & Trust: Be an approachable, visible point of contact for employees - making sure they feel heard, valued, and connected to our culture.

High Emotional Intelligence (EQ): Navigate complex personal, political, and cultural dynamics across different regions with extreme sensitivity, maturity, and a human-first approach.

Salesforce System, Portal & Core People Management

Department & Team Leadership: Lead, mentor, and direct a global HR team of professionals, establishing high operational standards and clear ownership of execution.

System & Portal Ownership: Run day-to-day employee processes - onboarding, offboarding, probation check-ins, and promotions - entirely within Salesforce.

Org Data Integrity: Maintain all org charts, reporting lines, job titles, and department structures accurate and up to date in Salesforce.

Cross-Departmental Collaboration & Global Alignment

Universal Departmental Alignment: Ensure equitable, high-touch support across all global business units.

Think Global, Do Local Focus: Maintain consistent global HR standards while tailoring execution to local office cultures and regulations.

Talent Strategy & Career Paths: Build internal talent pools and clear career progression paths in alignment with HODs.

Performance, Leadership & Managerial Detection

Managerial Coaching & Detection: Proactively monitor internal team dynamics to detect leadership gaps, providing continuous guidance, mentorship, and practical management tools to HODs.

Practical Performance Reviews: Lead lightweight performance cycles focused on real growth and feedback, rather than formal \"box-ticking.\"

Conflict Resolution: Decisively resolve organizational challenges, toxic behaviors, and escalations with empathy and high integrity.

Recruitment & Offboarding Logistics

Recruiter Performance Monitoring: Actively monitor the progress, output, and quality of results delivered by external or internal recruiters to ensure high-quality and timely talent acquisition.

Compliant & Smooth Onboarding and Offboarding: Lead voluntary and involuntary terminations in close coordination with Zota's Legal team.

Risk Mitigation & Asset Retrieval: Oversee asset retrieval and work with IT/Security to ensure prompt access removal when someone leaves.

Mandatory Professional Experience & Profile:

A minimum of 8 years of professional HR experience, with a proven track record of owning end-to-end people processes.

Managerial Experience: Solid, proven team management experience (must have managed at least 2-3 direct reports previously). The candidate must demonstrate the ability to lead, delegate, and scale a global team.

Language Requirement: Business-fluent or native English (written and spoken).

Advanced Salesforce System Skills: Proven, deep hands-on experience utilizing Salesforce as the primary platform for data management and task tracking is an absolute prerequisite.

Stellar Interpersonal Skills: Natural charisma, outstanding empathy, and a proven track record of building authentic, trust-based relationships with middle management and diverse employee groups.

Fast-Paced Startup/Scale-up Background: Mandatory experience working within high-growth, fast-paced startup or scale-up environments. Must demonstrate the ability to build processes from scratch, adapt to fluid environments, and handle rapid organizational changes.

Global Footprint: Demonstrated history of managing employee processes across diverse geographic regions and offices globally, focusing equally on international and local teams.

Anti-Corporate Mindset: Built for fast-paced, fluid environments. Disdains standard corporate bureaucracy, preferring lightweight approvals, practical documentation, and decisive execution.