HR Operations Specialist

Morningstar Credit Ratings, LLC; Singapore; On-site; SGD 60,000 - 78,000; Full time

Benefits offered by this job

Hybrid work model

4 days in-office per week

Job summary

Morningstar Research Pte Ltd in Singapore is seeking an energetic HR Operations professional to support our regional HR function, spanning Singapore, Thailand, Japan, South Korea, Australia and New Zealand.

You will own onboarding, offboarding, leave management, payroll coordination, data governance, and employee communications, partnering with payroll and global shared services to deliver accurate and timely processes.

Qualifications

• Bachelor's degree or equivalent required.
• 1-3 years of experience in HR Operations or related HR field.
• Experience with HRIS systems and process improvement preferred.

Responsibilities

• Provide day-to-day HR operational support across the region, including onboarding, offboarding, leave and time-off management, benefits administration, payroll coordination, and employee record management.
• Serve as a trusted first point of contact for employee enquiries, escalating complex matters as appropriate.
• Maintain accurate employee data and HR knowledge base within internal systems, ensuring compliance with internal policies and data governance requirements.
• Administer HR processes and transactions in a timely and accurate manner, partnering with payroll, benefits providers, and global shared services teams where required.
• Prepare and coordinate employee communications related to HR programs, policies, benefits, and key employee lifecycle activities.
• Support the planning and delivery of employee engagement activities, company events, recognition programs, and other culture-building initiatives.
• Act as an advocate for Morningstar's culture and values, helping foster an engaging, inclusive, and positive employee experience.
• Identify opportunities to streamline HR processes, improve service delivery, and enhance the employee experience through continuous improvement initiatives.
• Participate in regional and global HR projects, supporting implementation, change management activities, and ongoing operational execution.
• Collaborate with HR colleagues and cross-functional stakeholders to ensure consistent and positive employee experience across the region.

Skills

Customer-focused

Stakeholder management

Communication skills

Proactive & independent

Education

Bachelor's degree or equivalent

Tools

Workday

Job description

The Team

The People & Culture team plays an essential role in supporting our company’s strategic initiatives, day-to-day operations, and infrastructure. As a steward of Morningstar’s unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping Morningstar employees succeed, we contribute to Morningstar’s success.

The Role

We believe that people are our most important asset. Our people, through their creativity, talent, and willingness to learn, are essential to the success of our company. Recruiting, developing, and retaining great people are critical to Morningstar's future. For this role, we are seeking a bright, energetic, and driven individual who is passionate about helping employees thrive and creating great workplace experience. The successful candidate will be a self-starter who enjoys solving problems, improving processes, and delivering exceptional service to our employees and managers. This role provides an opportunity to gain broad exposure across HR operations, employee experience, communications, and engagement initiatives while supporting employees across Singapore, Thailand, Japan, South Korea, Australia and New Zealand. This position is based in our Singapore office and reports to the Regional HR Business Partner.

Responsibilities

• Provide day-to-day HR operational support across the region, including onboarding, offboarding, leave and time-off management, benefits administration, payroll coordination, and employee record management.
• Serve as a trusted first point of contact for employee enquiries, escalating complex matters as appropriate.
• Maintain accurate employee data and HR knowledge base within internal systems, ensuring compliance with internal policies and data governance requirements.
• Administer HR processes and transactions in a timely and accurate manner, partnering with payroll, benefits providers, and global shared services teams where required.
• Prepare and coordinate employee communications related to HR programs, policies, benefits, and key employee lifecycle activities.
• Support the planning and delivery of employee engagement activities, company events, recognition programs, and other culture-building initiatives.
• Act as an advocate for Morningstar's culture and values, helping foster an engaging, inclusive, and positive employee experience.
• Identify opportunities to streamline HR processes, improve service delivery, and enhance the employee experience through continuous improvement initiatives.
• Participate in regional and global HR projects, supporting implementation, change management activities, and ongoing operational execution.
• Collaborate with HR colleagues and cross-functional stakeholders to ensure consistent and positive employee experience across the region.

Requirements

• A minimum of bachelor’s degree or equivalent.
• 1-3 years of experience in HR Operations or a related HR field, preferably within a multinational company.
• Proactive and resourceful, with the ability to learn quickly, take initiative, and work independently.
• Customer-focused team player with strong ownership, accountability, and a collaborative mindset.
• Effective communication and stakeholder management skills.
• Ability to handle confidential information with professionalism and discretion.
• Experience using HRIS system Workday and a continuous improvement mindset is preferred.

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

A98_MstarResSingapor Morningstar Research Pte Ltd. (Singapore) Legal Entity

Morningstar is a global independent investment research and financial data company.

Here, you'll help uncover what’s hidden, simplify what’s complex, and create insights that empower investor success.

Company overview

Morningstar Development Program

Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.