HR Operations Specialist

Morningstar Research Pte. Ltd.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Morningstar Research Pte. Ltd. in Singapore is seeking an energetic HR Operations professional to support regional onboarding, offboarding, leave management, and payroll coordination.

You will maintain employee data, answer enquiries, and help deliver employee engagement initiatives across Singapore, Thailand, Japan, South Korea, Australia and New Zealand. The role reports to the Regional HR Business Partner.

Qualifications

• Bachelor’s degree or equivalent.
• 1–3 years in HR operations.
• Proactive and able to work independently.

Responsibilities

• Provide day-to-day HR operational support across the region, including onboarding and offboarding.
• Manage leave and time-off processes and benefits administration.
• Coordinate payroll activities with global shared services as needed.
• Maintain accurate employee data and HR records in systems.
• Disseminate communications on HR programs and policies.
• Assist with employee engagement initiatives and events.
• Collaborate with HR colleagues to ensure consistent employee experience.

Skills

HR operations

Customer service

Stakeholder management

Workday

Education

Bachelor's degree

Tools

Workday

Job description

The Team

The People & Culture team plays an essential role in supporting our company’s strategic initiatives, day-to-day operations, and infrastructure. As a steward of Morningstar’s unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping Morningstar employees succeed, we contribute to Morningstar’s success.

The Role

We believe that people are our most important asset. Our people, through their creativity, talent, and willingness to learn, are essential to the success of our company. Recruiting, developing, and retaining great people are critical to Morningstar's future. For this role, we are seeking a bright, energetic, and driven individual who is passionate about helping employees thrive and creating great workplace experience. The successful candidate will be a self-starter who enjoys solving problems, improving processes, and delivering exceptional service to our employees and managers. This role provides an opportunity to gain broad exposure across HR operations, employee experience, communications, and engagement initiatives while supporting employees across Singapore, Thailand, Japan, South Korea, Australia and New Zealand. This position is based in our Singapore office and reports to the Regional HR Business Partner.

Responsibilities

• Provide day-to-day HR operational support across the region, including onboarding, offboarding, leave and time-off management, benefits administration, payroll coordination, and employee record management.

• Serve as a trusted first point of contact for employee enquiries, escalating complex matters as appropriate.

• Maintain accurate employee data and HR knowledge base within internal systems, ensuring compliance with internal policies and data governance requirements.

• Administer HR processes and transactions in a timely and accurate manner, partnering with payroll, benefits providers, and global shared services teams where required.

• Prepare and coordinate employee communications related to HR programs, policies, benefits, and key employee lifecycle activities.

• Support the planning and delivery of employee engagement activities, company events, recognition programs, and other culture-building initiatives.

• Act as an advocate for Morningstar's culture and values, helping foster an engaging, inclusive, and positive employee experience.

• Identify opportunities to streamline HR processes, improve service delivery, and enhance the employee experience through continuous improvement initiatives.

• Participate in regional and global HR projects, supporting implementation, change management activities, and ongoing operational execution.

• Collaborate with HR colleagues and cross‑functional stakeholders to ensure consistent and positive employee experience across the region.

Requirements

• A minimum of bachelor’s degree or equivalent.

• 1-3 years of experience in HR Operations or a related HR field, preferably within a multinational company.

• Proactive and resourceful, with the ability to learn quickly, take initiative, and work independently.

• Customer-focused team player with strong ownership, accountability, and a collaborative mindset.

• Effective communication and stakeholder management skills.

• Ability to handle confidential information with professionalism and discretion.

• Experience using HRIS system Workday and a continuous improvement mindset is preferred.