HR Generalist

BIPO SERVICE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

BIPO SERVICE (SINGAPORE) PTE. LTD. is seeking an HR Generalist to manage end-to-end HR operations in Singapore, covering onboarding, payroll support and compliance.

The role requires hands-on HRMS experience, strong data integrity, and robust knowledge of local employment laws. You will support cross-border onboarding, government schemes, and employee relations with a calm, confidential approach. You will contribute to process improvements, coordinate employment passes, and assist with audits,

Qualifications

• Three to five years HR generalist or HR operations experience.
• Working knowledge of Singapore employment legislation — Employment Act, CPF and MOM work pass framework.
• Hands-on HRMS experience, with data accuracy at volume.
• Proven ability to manage fixed deadlines without prompting.
• High emotional intelligence and ability to handle sensitive matters with confidentiality.
• Clear written and spoken English with cross-country communication.
• Curiosity to question processes and suggest improvements.

Responsibilities

• Collect and verify new joiner details and maintain HRMS records.
• Prepare and issue employment agreements and related documentation.
• Manage Employment Pass applications, renewals, cancellations and MOM liaison.
• Coordinate onboarding activities from pre-boarding to day one and orientation.
• Administer employee insurance enrolment, changes, claims and renewals.
• Handle offboarding including resignation processing, exit documentation and interviews.
• Support onboarding of employees from Rest of World entities into HRMS.
• Assist with monthly payroll preparation and reflect lifecycle changes timely.
• Act as first point of contact for policies, benefits, leave and entitlements.
• Maintain HRMS data integrity, reporting lines, and system updates.
• Support employee relations and respond to audits with appropriate documentation.
• Coordinate employee engagement activities and recognition programs.
• Coordinate consultants introduced to the business and manage invoicing.
• Prepare and submit government-paid leave claims and grant submissions; manage internship programmes and partnerships.
• Maintain complete HR records for audit and statutory compliance.
• Manage office facilities and liaise with building management; support ERP submissions and vendor coordination.
• Assist in process improvements and rollout to overseas entities, including training.

Skills

HR operations

Data integrity

Deadline management

English communication

Interpersonal skills

Self-directed

Compliance awareness

Education

Diploma or degree in HR/Business Admin

Job description

Key responsibilities

Employee lifecycle — onboarding to offboarding

• Collect and verify new joiner details and maintain accurate records in the HRMS
• Prepare and issue employment agreements, letters and related documentation
• Manage workpass matters end to end — Employment Pass applications, renewals, cancellations and liaison with MOM
• Run onboarding: pre-boarding preparation, day one, introductions and orientation
• Administer employee insurance — enrolment, changes, claims and renewals support
• Manage offboarding: resignation processing, exit documentation, clearance and exit interviews
• Support Rest of World entities with onboarding their employees into the HRMS
• Support monthly payroll preparation and ensure lifecycle changes are reflected accurately and on time

Employee support and day-to-day queries

• Act as first point of contact for employee questions on policies, benefits, leave and entitlements
• Maintain the HRMS — data integrity, leave records, reporting lines and system updates
• Support employee relations matters, escalating to the HR Lead where appropriate
• Respond to internal and external audit queries with accurate supporting documentation
• Coordinate employee engagement activities with the Employee Engagement Committee
• Administer employee recognition items such as birthday vouchers and long-service gifts
• Coordinate consultants engaged by the business — introductions to employees and invoicing

HR administration and government schemes

• Prepare and submit government-paid leave claims — maternity, paternity, shared parental and childcare — within statutory deadlines
• Manage grant and funding submissions, including training funding and other employer schemes
• Administer internship programmes and institution partnerships
• Maintain complete and accurate HR records for audit and statutory compliance

Office administration

• Manage office facilities — pantry, supplies, equipment, repairs and maintenance
• Liaise with building management on access, carpark and premises matters
• Process ERP submissions and coordinate with vendors
• Support visiting overseas colleagues and guests — invitation letters, travel documentation and accommodation

Projects and process improvement

• Contribute to automating probation, confirmation and appraisal workflows in the HRMS
• Support the rollout of our processes and systems to overseas entities, including training local teams
• Identify government funding and grant schemes the company can use, and run the submissions

What we are looking for

• Diploma or degree in Human Resources, Business Administration or a related discipline
• Three to five years of HR generalist or HR operations experience
• Working knowledge of Singapore employment legislation — Employment Act, CPF and the MOM work pass framework
• Hands-on HRMS experience, with the discipline to keep data accurate at volume
• Proven ability to manage fixed, non-negotiable deadlines without prompting
• High emotional intelligence. You read people and situations well, handle sensitive matters with care, and hold confidences without exception. Much of HR is judgement, not process.
• Curiosity. You ask why a process exists before accepting it, and you come with a better suggestion rather than a complaint.
• Ambition, with patience. You want to build an HR career, and you understand that credibility is earned by running the foundations excellently first.
• Clear written and spoken English, with the confidence to communicate across countries and cultures
• Self-directed— able to take ownership of a scope and run it, rather than wait for instruction