Housekeeping Manager – Pre-Opening & Guest Experience

Nanyang Technological University Singapore; Singapore; On-site; SGD 78,000 - 100,000; Full time

Job summary

NTU’s Nanyang Executive Centre (NEC) seeks an experienced Housekeeping Manager to establish and uphold high cleanliness standards across guest rooms, public areas, and back-of-house spaces. You will lead and train the housekeeping team, manage inventory, and collaborate with departments to ensure an excellent guest experience.

Pre-opening duties include setting up procedures and staff training for NEC launch.

Qualifications

• Bachelor’s degree in Sales & Marketing, Hotel Management or relevant discipline.
• Minimum 3-5 years of experience in housekeeping management within a hotel.
• Experience with accommodation/hotel pre-opening would be highly advantageous.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety and health regulations and standards.

Responsibilities

• Create and implement housekeeping procedures and standards to ensure a clean, safe, and comfortable environment for guests and staff.
• Manage the daily activities of the housekeeping staff, including scheduling, training, and performance management.
• Ensure that all rooms and public spaces are cleaned and maintained to the highest standards.
• Accountable for departmental budgeting and P&L.
• Monitor the inventory of housekeeping supplies and equipment and make recommendations for purchases.
• Ensure compliance with all safety and health regulations and standards.
• Work with other departments to ensure the overall guest experience is positive and consistent.
• Participate in the recruitment and hiring process of new housekeeping staff.
• Pre-opening duties: setting up the housekeeping department, developing procedures, and training staff for NEC launch.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Cleaning techniques

Problem solving

Financial management

Customer centric

Education

Bachelor's degree in Sales & Marketing, Hotel Management or relevant discipline

Diploma holders with extensive experience may be considered

Job description

NTU’s Nanyang Executive Centre (NEC) seeks an experienced Housekeeping Manager to establish and uphold high cleanliness standards across guest rooms, public areas, and back-of-house spaces. You will lead and train the housekeeping team, manage inventory, and collaborate with departments to ensure an excellent guest experience.

Pre-opening duties include setting up procedures and staff training for NEC launch.