Housekeeping Coordinator

CROWNE PLAZA CHANGI AIRPORT; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training

Job summary

Crowne Plaza Changi Airport is seeking a Housekeeping Co-ordinator to help keep daily operations smooth and uphold high standards of cleanliness and guest comfort.

You will handle guest requests, coordinate information flow, and assist with store inventory, safety procedures, and incident logging. This role offers training, uniform, and hotel-wide benefits.

Join a dynamic IHG family and contribute to memorable guest experiences.

Qualifications

• O Levels are the minimum qualification required.
• Proficient with MS Office and MS Outlook.
• Strong communication and organizational skills are essential.
• Attention to detail in administrative data entry.

Responsibilities

• Receives, records and transmits guest requests accurately.
• Maintains information flow within the department to meet standards and guest satisfaction.
• Supports financial target awareness for the department and hotel.
• Performs administrative duties and helps maintain housekeeping store inventory and cleanliness.
• Familiar with safety, first aid, and fire/emergency procedures; operates equipment safely.
• Logs security incidents and accidents per hotel requirements.
• Tracks and follows up on tasks in a timely manner.

Skills

MS Office

MS Outlook

Communication skills

Organization skills

Attention to detail

Education

O Levels

Tools

MS Office

MS Outlook

Job description

To continuously attract repeat stays, guests’ impression and comfort and cleanliness levels of their room plays a huge part. As Housekeeping Co-ordinator, you’ll assist to ensure all aspects of housekeeping and laundry day to day operations are running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Receives , records and transmit guest request accurately
• Ensures forwarding and receiving of all information pertaining to the department in order to maintain established standards and achieve guest satisfaction
• Aware of financial targets for the department and hotel
• Assist in administrative dutiesAssist in maintaining Housekeeping Store Inventory and cleanliness
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Log security incidents and accidents in accordance with hotel requirements
• Able to track and follow up in a timely manner

What we need from you

• A minimum qualification in O Levels
• IT Savvy, able to use MS Office, MS Outlook
• Good communication skills and organization skills
• Attention to detail - ensuring all administrative data are keyed in accurately

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.