Housekeeping Attendant

InterContinental Hotels Group; Singapore; On-site; SGD 20,000 - 28,000; Full time

Benefits offered by this job

Meal Allowance

Birthday Off

Medical Benefits

Flexi Benefits

Insurance Coverage

25-50% F&B Discount at IHG restaurants

Special Employee Rate at IHG Hotels

Room to Grow Opportunities

Job summary

InterContinental Hotels Group is seeking a Housekeeping Attendant for Hotel Indigo Singapore Katong & Holiday Inn Express Singapore Katong. You will support room cleanliness, linen handling, guest assistance and brand standard compliance.

The role requires basic education, some housekeeping experience, and strong communication and English skills. Benefits include meal allowance, birthday off, medical and flexi benefits, plus employee discounts across IHG hotels.

Qualifications

• Primary Education or equivalent. Some housekeeping experience.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to speak, read and write English.

Responsibilities

• Reports damage or malfunction in hotel rooms to Housekeeping Supervisors.
• Attends meetings and training sessions as required.
• Liaise with Executive Housekeeper / Housekeeping Supervisor regarding chemical usage, problems or rectification suggestions.
• Ensures guest services specified by superiors and guests' requests are promptly and courteously met.
• Delivery on time guest requests to ensure standards.
• Carry out valet services including delivery of linen or processing laundry orders.
• Counting linens delivered from vendor to ensure all in orders.
• Delivery of amenities from store to pantry and to guest rooms.
• Replenishing guest supplies and maintaining room supply levels.
• Washing of bed linens and maintaining cleanliness of linen rooms.
• Maintain a daily room checklist and section room report.

Skills

Communication skills

English proficiency

Education

Primary Education or equivalent

Job description

Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong & Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Reports damage or malfunction in hotel rooms to Housekeeping Supervisors
• Attends meetings and training sessions as required
• Liaise with Executive Housekeeper / Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions
• Ensures guest services specified by superiors and guests requests are promptly and courteously met
• Delivery on time guest request to ensure follow hotels standards.
• Carry out valet services when required including delivery of linen or processing laundry orders
• Counting of linens delivered from vendor to ensure all in orders.
• Delivery of amenities from store to pantry
• Delivery of amenities to guest according to brand standard requirement set
• Replenishing of guest supplies
• Washing of Bed Linens
• Maintains a section room report
• Maintains a daily room checklist
• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
• Maintains equipment in proper state of cleanliness and repair
• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs
• Maintain Hotel information to be able to provide information to guests
• Assist guests and escort them to locations within the hotel at their requests
• Works in line with business requirements and in accordance to brand standards
• Adheres to personal grooming and hygiene standards
• Respond to emergencies effectively and efficiently
• Complete tasks as directed by Management, Executive Housekeeper, Housekeeping Supervisor or any other designated person
• Reports and submits lost and found articles to superior immediately
• Reports guest complaints to superior immediately

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Flexi Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo & Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6888 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Hotel Indigo & Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.