Hotel Attendant

Worldwide Hotels; Singapore; Presencial; SGD 20.000 - 27.000; Jornada completa

Descripción de la vacante

Worldwide Hotels in Singapore seeks a housekeeping associate to clean and maintain public areas and back-of-house spaces to the group’s standards. You will handle disinfecting surfaces, replenish restroom supplies, and support the guest experience with prompt service.

Ability to converse in basic English is required. A team player with a friendly demeanour who can work 9 or 12 hour shifts, including weekends and public holidays, is essential.

Formación

• Prior experience in room cleaning would be an added advantage, though training will be provided.
• Ability to converse in basic English for interaction with guests.
• Friendly and positive demeanour.
• Team player with ability to work with minimum supervision.
• Willing to perform 9 or 12 hour shift duties and work on weekends and public holidays.
• Adherence to standard operating procedures and workplace safety policies.

Responsabilidades

• General cleaning of the hotel's public areas (entrance, lobby, lift lobby, front office, carpark, drive-in area, staff areas, corridors, gym and pool deck).
• Use disinfectants on surfaces and report defects for repair when needed.
• Replenish restroom supplies in public restrooms and manage trash bins.
• Receive linens from laundry and store for housekeeping use; maintain cleaning equipment.
• Deliver hotel amenities and supplies to guestrooms or other locations as requested.
• Attend to guests' enquiries and requests.
• Report hazards and lost and found items promptly.
• Perform other duties within reasonable scope as assigned.

Conocimientos

Basic English

Team player

Friendly demeanor

Shift work

Descripción del empleo

Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.

• Responsible for general cleaning of the common / public area of the hotel (i.e., Hotel Entrance, Hotel Lobby, Lift Lobby, Front Office, Carpark, Loading Bay and Drive-in Area, Staff Rest Area, Corridor & Staircase, Gym & Pool Deck etc), back-of-house offices and ensure the cleanliness and orderly presentation of the assigned area are in accordance with the set standards.
• Using disinfectants and other cleaning agents on counter surfaces, lift lobby, inside of the lift, common touch points, restrooms in the public area within the hotel, doors, windows, mirrors, floor / carpet, and other public area of the hotel and to report any defects for repair / servicing if required.
• Replenish restroom supplies (i.e., toilet paper and hand soap etc.) of restrooms located in the public areas and clearing of trash bins in the public areas.
• Receiving of fresh linens from Hotel Laundry and store aside in the pantry for use by the housekeeping team. Store and maintain all cleaning equipment and ensure that they are in good working condition.
• Deliver hotel amenities & supplies to guestrooms or any other location as per guests’ request.
• To attend to guests’ enquiries / request if any.
• Ensure that all potential hazards / hazards are reported immediately and rectified.
• To report on any loss and found items.
• Any other duties within reasonable scope as assigned.

Requirements:

• Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanour.
• A team player with the ability to work with minimum supervision.
• Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.