Hotel Attendant

WORLDWIDE HOTELS PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Worldwide Hotels Pte. Ltd. is Singapore’s leading hotel group, operating 46 properties with 9,000+ rooms across seven brands.

We seek a hardworking Housekeeping Attendant to maintain cleanliness of public areas and assist the host of hotel services for guests. Training will be provided; basic English communication is required. The role involves cleaning lobby areas, restrooms, back-of-house spaces, and supporting diverse housekeeping tasks.

Qualifications

• Prior experience in room cleaning is preferred.
• Basic English communication with guests.
• Team player with ability to work with minimal supervision.

Responsibilities

• Clean common public areas including lobby, entrances, and back-of-house offices.
• Disinfect surfaces and report defects.
• Replenish restroom supplies and empty trash.
• Receive linens from laundry and store; manage cleaning equipment.
• Deliver amenities to guestrooms and other locations on request.
• Attend to guest inquiries and requests.
• Report hazards and lost-and-found items.
• Perform other duties as assigned.

Skills

Room cleaning

Team player

Customer interaction

Basic English

Job description

Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.

• Responsible for general cleaning of the common / public area of the hotel (i.e., Hotel Entrance, Hotel Lobby, Lift Lobby, Front Office, Carpark, Loading Bay and Drive-in Area, Staff Rest Area, Corridor & Staircase, Gym & Pool Deck etc), back-of-house offices and ensure the cleanliness and orderly presentation of the assigned area are in accordance with the set standards.
• Using disinfectants and other cleaning agents on counter surfaces, lift lobby, inside of the lift, common touch points, restrooms in the public area within the hotel, doors, windows, mirrors, floor / carpet, and other public area of the hotel and to report any defects for repair / servicing if required.
• Replenish restroom supplies (i.e., toilet paper and hand soap etc.) of restrooms located in the public areas and clearing of trash bins in the public areas.
• Receiving of fresh linens from Hotel Laundry and store aside in the pantry for use by the housekeeping team. Store and maintain all cleaning equipment and ensure that they are in good working condition.
• Deliver hotel amenities & supplies to guestrooms or any other location as per guests’ request.
• To attend to guests’ enquiries / request if any.
• Ensure that all potential hazards / hazards are reported immediately and rectified.
• To report on any loss and found items.
• Any other duties within reasonable scope as assigned.

Requirements:

• Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanour.
• A team player with the ability to work with minimum supervision.
• Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.