Guest Services Bellhop Intern

Marina Bay Sands; Singapore; On-site; SGD 30,000 - 38,000; Full time

Job summary

Marina Bay Sands in Singapore welcomes guests with warmth and efficiency, guiding arrivals, assisting with luggage, and explaining in‑room amenities to ensure an unforgettable stay. The role involves coordinating with the Bell Captain and supervising staff to deliver seamless arrival and departure experiences.

Candidates should have strong English communication, attention to detail, and a team‑oriented attitude. Weekend and shift coverage is required to maintain high guest service standards.

Qualifications

• Minimum secondary education. Strong customer service mindset.
• Good command of English and pleasant communication style.
• Attention to detail and ability to work with a team.

Responsibilities

• Greet arriving guests and direct them to the check-in desk.
• Assist with luggage handling and storage for in-house guests.
• Provide information on local attractions and resort amenities.
• Collaborate with Bell Captain and Supervisor to ensure smooth arrivals/departures.
• Maintain cleanliness and organization of luggage areas and equipment.
• Address guest requests or escalate to the appropriate department.

Skills

Customer service

English communication

Attention to detail

Team player

Problem solving

Guest relations

Education

Secondary education

Tools

Microsoft Office

Job description

Marina Bay Sands in Singapore welcomes guests with warmth and efficiency, guiding arrivals, assisting with luggage, and explaining in‑room amenities to ensure an unforgettable stay. The role involves coordinating with the Bell Captain and supervising staff to deliver seamless arrival and departure experiences.

Candidates should have strong English communication, attention to detail, and a team‑oriented attitude. Weekend and shift coverage is required to maintain high guest service standards.