Hospitality Operations Lead

PU TIEN RESTAURANT PTE LTD; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

PU TIEN RESTAURANT PTE LTD is hiring service staff to support daily dining operations in Singapore. You will set up tables, serve meals and beverages, and handle beverage orders via POS systems, ensuring accuracy with order tickets and a high-quality guest experience.

We welcome applicants with or without prior experience; training will be provided. Candidates must be willing to work 5.5 days per week, including public holidays and weekends.

Qualifications

• Guest-focused service and positive customer experience.
• Training will be provided for applicants with no experience.
• Willing to work 5.5 days per week including public holidays and weekends.

Responsibilities

• Set up cutlery, crockery and glassware on table and replace soiled tableware and service items to prepare the table for the next customers.
• Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables.
• Operate Point of Sales (POS) Systems when managing beverage order.
• Provide go-the-extra-mile service to create a positive customer experience.
• Maintain hygiene, safety, and standards, follow the organization's personal, food and beverage hygiene standards.
• Assist in opening, operating, and closing of shifts and execute daily operational tasks according to staff roster.
• Suggest areas and execute continuous improvement activities within work area.

Skills

Customer service

Mandarin liaison

POS systems

Tools

POS Systems

Job description

PU TIEN RESTAURANT PTE LTD is hiring service staff to support daily dining operations in Singapore. You will set up tables, serve meals and beverages, and handle beverage orders via POS systems, ensuring accuracy with order tickets and a high-quality guest experience.

We welcome applicants with or without prior experience; training will be provided. Candidates must be willing to work 5.5 days per week, including public holidays and weekends.