Hospital Facilities Operations Lead

ISS Facility Services, Singapore; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ISS Facility Services Singapore is seeking an experienced facilities manager to oversee day-to-day management and service delivery for hospital contracts, ensuring cost-effective, quality service aligned with contractual requirements.

You will lead contract execution, manage operations, uphold SLAs/KPIs, coordinate manpower, ensure compliance with local regulations, and drive improvements in quality and efficiency.

Qualifications

• Degree or Diploma in Management or relevant qualification with 2+ years in hospital facilities.
• Ability to lead, organize and manage people for facility services projects.
• Knowledge of contracts, documents, and administrative procedures.

Responsibilities

• Provide leadership across contract execution, operations and services.
• Maintain SLAs and KPIs for services and review as needs change.
• Meet contractual manpower needs with induction and development.
• Ensure compliance with local government legislation.
• Drive employee and customer engagement improvements.
• Manage risk assessments and emergency procedures with clients.
• Develop systems to improve quality and efficient use of resources.

Skills

Leadership

Contract management

Negotiation

People management

Risk assessment

Policy implementation

Communication

Education

Degree or Diploma in Management

Relevant professional qualification

Tools

Contracts management tools

Job description

ISS Facility Services Singapore is seeking an experienced facilities manager to oversee day-to-day management and service delivery for hospital contracts, ensuring cost-effective, quality service aligned with contractual requirements.

You will lead contract execution, manage operations, uphold SLAs/KPIs, coordinate manpower, ensure compliance with local regulations, and drive improvements in quality and efficiency.