Home Cleaning Operations Lead

vkl home cleaning services; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

VKL HOME CLEANING SERVICES in Singapore is seeking an experienced Cleaning Operations Manager to oversee daily cleaning projects and field operations. You will coordinate supervisors and teams, plan manpower, and manage material costs while ensuring top service quality.

You will communicate with customers, handle enquiries, arrange jobs, and address complaints promptly. Knowledge of the Singapore domestic cleaning market and workplace safety standards is essential.

Qualifications

• 2–3 years of cleaning service management experience.
• Strong communication and negotiation abilities.
• Ability to schedule multiple jobs concurrently.
• Knowledge of Singapore domestic cleaning market.

Responsibilities

• Manage all home cleaning projects and daily operations
• Communicate with customers, take enquiries and arrange jobs
• Plan manpower schedule, control cleaning material cost
• Oversee supervisor and cleaning team performance
• Handle customer complaints and follow up after service
• Source suppliers for cleaning tools and detergents
• Ensure compliance with workplace safety requirements

Skills

Communication

Negotiation

Planning

Multitasking

Customer relations

Job description

VKL HOME CLEANING SERVICES in Singapore is seeking an experienced Cleaning Operations Manager to oversee daily cleaning projects and field operations. You will coordinate supervisors and teams, plan manpower, and manage material costs while ensuring top service quality.

You will communicate with customers, handle enquiries, arrange jobs, and address complaints promptly. Knowledge of the Singapore domestic cleaning market and workplace safety standards is essential.