Cleaning Services Operations Lead

gn pest & cleaning services pte. ltd.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

gn pest & cleaning services pte. ltd. in Singapore seeks a capable Cleaning Operations Supervisor to lead a team of cleaners on site, ensure service standards, and maintain workplace safety.

You will coordinate with clients, plan schedules, train staff, monitor compliance, and resolve day-to-day operational issues to deliver consistent cleanliness and customer satisfaction. This role requires strong communication, leadership, and problem-solving, with a hands-on approach to supervising tasks and

Responsibilities

• Check cleaning equipment condition.
• Coach Service team.
• Coordinate and liaise with clients at worksite.
• Facilitate effective communication and engagement at the workplace.
• Handle complaints and feedback from clients.
• Handle reassignment of tasks when needed.
• Identify training needs for all cleaning staff.
• Implement work plans.
• Inspect work done by cleaners daily.
• Interact and build relationship with customers.
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications.
• Monitor cleaning material stock level and re-order materials when needed.
• Plan out work schedule for cleaners.
• Provide help and guidance to immediate reports.
• Solve operational problems and make decisions.
• Submit daily cleanliness report.
• Supervise team of cleaners in their assigned task.
• Train cleaners and team leaders on service standards.

Job description

gn pest & cleaning services pte. ltd. in Singapore seeks a capable Cleaning Operations Supervisor to lead a team of cleaners on site, ensure service standards, and maintain workplace safety.

You will coordinate with clients, plan schedules, train staff, monitor compliance, and resolve day-to-day operational issues to deliver consistent cleanliness and customer satisfaction. This role requires strong communication, leadership, and problem-solving, with a hands-on approach to supervising tasks and